Ordered phone which was supposed to be in excellent condition. Arrived with substantial damage on one corner and lines down the screen. Tried to upload pictures onto their site as requested. Would not load. Contacted them and was told by Back Market themselves that the site was down. Took five days for site to accept pictures. Was eventually told because I had not forwarded pictures within 72 hours of receipt of the phone, I was not eligible for a refund.
5 months ago
Back Market has a
1.2
average rating
from
94
reviews
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