AVOID BACK MARKET!
I wanted to love this company. But my experience has been fraudulent. They sent me an Iphone 14pro that looked perfect on arrival. Less than 3 weeks after receiving it in the mail, green lines appeared on the side of the screen, as well as the screen popped out of the case. I did not drop it anymore than I have ever dropped another phone I owned, plus I had a really good case on it-- and the durability of the 14pro is supposed to be high quality.
I sent the phone back and they said it was my fault and they sent the BROKEN PHONE back to me. Never have I had this happen with an iphone in the 13+ years I've had iphones. Not only did they send it back but they refused to speak with me about my unhappy experience by responding to every email with dismissive comments.
I wanted to love Back Market but they've been a disappointing company. You're better off buying new or going somewhere else. Hope this review supports this not to happen to more people (as the more reviews I look at, I see this is rather common for Back Market).
Wishing you a easeful day ahead.
2 months ago
Back Market has a
1.2
average rating
from
92
reviews
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