Not happy about the service I have received from Blinds 2 Go. The blind was too small and they refused to send another one even though the customer service assistant agreed that it wasn't my fault. I have a recess window and I provided the correct measurement for what I needed to fit the window. There are only a few boxes to complete so it isn't complicated to order but there was no message or adjustment to my order to say that they would deduct over 3 cms for the brackets for recess windows. If their site had adjusted the width as I inserted my measurements then obviously I would have changed it. I haven't had this issue with other blinds I've ordered for recess windows from other companies - and I haven't paid this much either. They have offered a 50% reduction on the cost of making another blind PLUS delivery to the correct measurements! I think that this is not acceptable bearing in mind what I have paid already and the fact that I provided the correct measurements in the first place. Reading other reviews I can see that other people have had the same problem. So why doesn't Blinds 2 Go do something about it?