bpost does not deliver letters or parcels. If you are lucky, they will put a notice in your letter box falsely claiming that you were not at home, so you can go by taxi to the Rhode-Saint-Genèse post office
and pick up your item yourself. There is no way to contact bpost. At the post office the employees just give you a card with a phone number. That phone is never ever answered, no matter how many hours of music you listen to. Belgian service stinks!
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