Ive always tended to make this my first port of call for carpets - never again! A few years ago they supplied and fitted new carpets and underlay to my hall, lounge & dining room. I paid for carpet, underlay and carpet grippers including new door threshholds. I am now getting the hall tiled tomorrow with the dining room tiled the next day leaving the lounge carpet to be renewed early in the new year. I have just lifted the hall carpet to remove the carpet grippers - all in varying lengths up to 4" & 6" long, some only 1/2" long !. They had used up all their off cuts that should have been thrown away. Out of the 7 door thresh holds, 6 were not glued or pinned down - what a rip off. I am expecting a similar experience when the lounge & dining room carpets are lifted. This experience has now put me right off using Carpet Barn ever again.