This is the first and probably the last time I will use Cartridge world. I brought a new cartridge on the understanding it would be here in 2 days time. I'm now on day 6 and have still not received it. I work from home so have been here every week day and Fed-ex still fail to deliver it. You try and log into there site and the tracking information is useless and they've removed the ability to sign for it online meaning they can't just leave it on the doorstep. Fed-ex apparently are going to deliver it again tomorrow but I won't hold my breathe. I'm sure you're not the only people to sell what I want. Updated This issue waass resolved 10 minutes after I posted the above. Gavin from Cartridge World called me and gauranteed me, that I would have the product that I wanted the next morning and that it would be dispatched through a different courier. True to his word it was. Thank you Gavin, your customer service was brilliant.