PATHETIC SERVICE SHOULD BE CLOSED DOWN
I completely agree with the other complaints here…. I have sold 2 houses through their services the first earlier this year eventually completed in June after I did all the chasing and donkey work after discovering the lies they told about not receiving documents they had actually received from estate agents Purple Bricks, that delayed 7 weeks! Purple Bricks sold another house for me a couple of months later they said all the stuff before would not happen again…. So so so wrong it’s a million times worse they have told numerous lies, not followed up other solicitors requests for information, never returned one of 42 emails & calls, completion was scheduled for 3 days ago the buyer was waiting for keys only for me to discover they hadn’t even requested the redemption amount from my bank & it’s a 5 day turnaround.
The EWay system they operate is totally useless, it’s still asking for information on the case that completed in June.
What a mistake going with them even after promises it wouldn’t happen again.
Today I spent 3 hours on the phone ringing DCLaw (19 calls before an answer from a human ) then speaking to 3 different people who gave 3 different excuses why completion never happened
Lies,lies,lies,lies,lies,lies. I am prepared to name all those concerned & give details of times & dates I tried to speak or contact them over the months & then the excuses given to worm out the mire they created!
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