I've purchased a pair of boots from this company Grade 1. They arrived and are absolutely worn to death. I sent photographic evidence. The heels are around 2cm lower on one side, laces frayed, the leather battered, soles worn out to be told because they are rare that is their GRADE 1 as inspected by their inspection specialist! He needs his eyes seriously tested! I wish I could attach the photograph as they are truly laughable! You can only email this company. They are certainly playing on the 'What can you possibly do about it' when they are 200 miles away! Avoid if you want to foot a £15 (2 way) postage cost if they send you a pile of tat!