I placed a $100aud order on August 10th, they took the money. August 16th I received an email titled "error with your order" but the contents was only advertising their products and had nothing to do with my order. Thought it might be nothing so I left it a bit. August 30 I still had no shipping confirmation and had heard nothing so I reached out to them via email asking about my order and received no response. I messaged their Instagram and received no response. I commented on one of their posts where I see them replying to people, I get no reply. It's now October 2nd. I now fully believe they're just scammers and I will never receive my order nor get my money back from them as they have non existent customer service. Note to add that when I commented on their post I had two other people tell me they had experienced the same thing as me so it's not a one off. Also just went to find a screenshot of the comments but it appears they removed them while still not responding at all.