This is not from some one who has insurance with liberty but from a past worker. Just before Christmas I lost my mother and my sister and had to take time off, I was not paid for these deaths i had to take the time off and use holidays and also advised to get sick lines to cover it and if I didn't do this I didn't get paid, I still only got paid the statutory sick pay rate. Recently my father has taken ill and is currently in an induced coma due to a heart attack and complications meaning again had to take some time off, as I am tempted worker I got a call on Thursday morning at 9.10 to inform me that Friday would be my last day. I worked these last 2 days not one message from my manager to say thank you for your work just no acknowledgement at all, I was expected to work for 2 days professionally knowing I was let go due to me taking unpaid time off to be with family. The company is loyal to no one other than it's self, if you ring and ask why has your insurance gone up the agent doesn't know, and this is because they have a script with generic answers, it really doesn't matter how many no claims bonus you have as the quote is random. If you have any since you moved to AXA or Aviva or anyone else because liberty is all about profits the customer or employee is not relevant in any way.