Have been using mail manager for about a year now. It enables us to manage our email inboxes and to find old messages. Now that correspondence is almost wholly by email instead of paper letters, it was essential to find and use a suitable system and this is better that the two previous systems we used. Surprisingly a couple of members of staff are not yet convinced of the benefits. Would prefer MM to suggest filing locations using the project as first priority, rather than by person. We run a number of different projects with the same client team. Getting old emails, prior to using MM, filed under the MM style was a problem and perhaps this would be a suitable improvement for the future.