I was asked to provide documents for proof of address in which I provided 3 bank statements which stated my full name, address, is not an online bank and was within the last 3 months. I was requested my NCD in which I also provided before the set deadline. I was then told they couldn’t accept my documents even though they were fully legitimate, when I tried contacting them to resolve the matter I couldn’t get through to them via: phone call, email or through the apps live chat, I was always just in a queue or talking to a bot and ultimately my policy ended up being wrongfully cancelled. I would 100% not recommend!