I had been planning on purchasing a new Garmin Descent MK2i for some time now, watching all the reviews and unboxing on youtube. I recently made the decision to purchase this model from Mikes Dive store as I had purchased items from them before. I received this a couple of days after ordering, when opening the box, I was suspicious as there was no seal present. To my surprise all that was in the box was 3 extension straps (1 black, 1 grey & 1 white). I contacted Mikes Dive store, they apologised saying there had been a mixup with the demo's box. They said they would send out the Garmin on next day delivery, I was concerned that they were referring to their demo model and they assured me it would be a BRAND NEW watch (They also said they'd send self-addressed packaging to return the extension straps).
This did not arrive the next day, despite me staying in all day, it appeared to be an issue with DPD, so I had to rearrange delivery for 2 further days.
This finally arrived and to my dismay, they had sent me their ex-demo model. The new film had been removed from the screen, and although finger prints had been wiped off you could see marks from the oil off skin. Also it was possible to see where the original seal had been peeled off, they could at least made the effort to replace the seal in original position on the box.
I am greatly disappointed in spending well over £1000 for basically a secondhand watch.
I will not be purchasing anything further from Mikes Dive store and advising everyone to avoid this store.
1 year ago
Mike's Dive Store has a
4.7
average rating
from
1,597
reviews
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