I have to say I'm super impressed with NeonChamp. I was skeptical as they were a lot cheaper than others but I decided to give it a go. I'm pleased i did. I got a great size sign for a good price. The customer service has been great and the nicest touch is they send you a video and pic of it working prior to shipping. Shipping was only 2 days later than scheduled and as it's Christmas time I think that's acceptable. I had a slight issue in that the silicone from the dot on my i was missing on arrival but after a quick email they have fed exed the part to me. No issue, no drama. The only gripe I'd say is like a few others have commented that the UK plugs supplied aren't of great quality and do not fit right into my plug sockets. I'm worried about electrics so have just brought a new UK safety compliant adaptor just for peace of mind. Overall, I'd happily shop here again and recommend to friends no questions asked.