I purchased 5 CCTV cameras on Saturday 6th Sept at 23:00. I received an email on Monday at 14:51 to confirm despatch. I received the cameras on Tuesday evening. Similarly, I phoned on the 16th to get some advice about which way to go on recording video for my mother and providing a monitored output. Ian phoned back almost immediately providing the advice I required. I ordered an NVR over the phone and it arrived two days later. I have experienced excellent service from Network Webcams and would recommend this company to anyone thinking about setting up a security system.