Have used Neverfail for years both personally and at work. They used to be fantastic, but unfortunately that has changed. If I could give zero stars I would. Deliveries are erratic. Sometimes waiting weeks after being advised it would be delivered that day. A regular order of 2 bottles per month was doubled two months ago. Then today they deliver 6 bottles and expect payment immediately. Trying to get in touch to sort this out is impossible. Phone - on hold for 20plus mins each time and then disconnected (7 times today). Live chat not working! Go onto my account to cancel and each time I submit it kicks me out. So I tried FB and surprise Neverfail has limited commenting and doesnt allow private messages. How in the hell do you get in touch with this business??