We have been chasing them for over a month for deliveries they didn't make but charged us for. The driver has provided signatures that did not come from our office so they haven't acknowledged that the delivery wasn't made, they finally sent copies of the signatures which were obviously fake and after confirmation from us that they do not belong to anyone is our office they still haven't rectified the problem a week later. They left a voicemail after emails were sent by us (confirming the signatures were not ours), requesting we call back to confirm whether the signatures came from our office. Multiple calls and emails and each time I get told the same old line "we will escalate this with the logistics team". Customer service is absolutely useless, the last call the guy was using a very rude tone and hung up on me. I do not trust this company.
1 year ago
Neverfail Spring Water has a
3.2
average rating
from
248
reviews
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