It is a shame you can not give SkyPark Secure zero stars! The only thing they secure, as the name would suggest) is the money they have take of you. We have booked a parking space at T3 multistorey car park at Manchester Airport, followed their guidance to the letter (used the navigation link they provided), spoke to the car park assistance team on site to ensure it was the right location, and guess what? Our reg plate didn't get recognised, and they were unable to locate our booking details at all!!! In order not to miss the flight, we proceeded to moving to another car park and making a booking there (way more expensive). In the meantime here is the self-righteous email reply to our complaint and request for a full re-fund: "SkyParkSecure.com are an online only price comparison website and booking agent for car parking services that advertise through us nationally. We do not own or operate the car parks or provide the services onsite. The car parking services are owned and operated by either the airport's themselves or private companies. As per the terms and conditions of your booking your contract for the car aprking service is directly with the individual car park. I have checked your booking and can see that you have booked the Official Manchester Airport Drop & Go, owned and operated by The Manchester Airport Group PLC. We here at SkyParkSecure.com are sorry to hear that you were unable to locate the car park that you booked on this occasion. When you made your booking via our price comparison website on April 7th 2022, you were sent a booking confirmation via email to the email address you provided which contains a full set of directions, along with the address and postcode for use with Satellite Navigation. A telephone number for the car park directly is also provided on the booking confirmation should you require any further direction or assistance prior to your arrival. All of the information that is sent out on our booking confirmations is provided by the car parking companies themselves and we have had hundreds of customers book through our website and successfully locate the car park and use their booking by following the same information as per your booking confirmation. Whilst we are sorry that you were unable to use the car park you booked, we are unfortunately unable to offer any form of refund as per our terms and conditions. The car parking company you booked with April 7th 2022 reserved the space for you to use and they would have been unable to resell it. We are sorry that we were unable to resolve this matter to your satisfaction but please do not hesitate to contact us here at SkyParkSecure.com if you require any further assistance. Kind regards, Nyomi" THEY WILL TAKE YOUR MONEY, BOTCH UP THE RESERVATION, THEN TELL YOU THEY ARE UNABLE TO RESOLVE YOUR REFUND REQUEST, AND CHEEKILY ASK IF TO CONTACT THEM IF YOU "REQUIRE ANY FURTHER ASSISTANCE" One word of advice: AVOID!!!