Terrible customer service!!! Do not order from them unless you can take the items with you!! I ordered, in person, a lovely cabinet from them in August to be shipped to Sussex in October. This cost me £275 for the cabinet and £49 for the shipping. I was moving warehouse, so I emailed them my new address at the end of September to send the cabinet to me. It never arrived. I have emailed numerous times with no reply at all, not even a courtesy email to say they will look into it for me. I have called numerous times and left phone messages, no one has called me back. I finally managed to speak to someone in early December and he said he would call me back on Monday with details of what had happened to my purchase. Nothing!! I have emailed and called numerous times and no reply at all!! Im so fed up with this company now! I dont care if they sold it to someone else, but the courteous thing to do would be to tell and refund me the £334 that I spent. I cant actually believe how bad this customer service is and if they treated all their customers like this, they would not have a business! Its such a pity as they were so friendly when I was in their shop in August and even showed me their excess furniture which is where I chose my cabinet from. DO NOT BUY FROM THIS COMPANY, BUY FROM A COMPANY THAT ACTUALLY SEND YOU THE GOODS!!!!