I requested three quotes and got three quotes. That is about as good as it gets. I wasn't impressed by two of the three companies that SQ put my way. I believe SQ simply sells my data to solar installation companies and the 'careful' filtering isn't perhaps very effective. The first of these companies turned up at my property the next morning and pushed aggressively to get me to sign up at the end of his visit, despite my discomfort over the fact that we disagreed strongly about the best PV layout for the roof. I said I wanted to get the other quotes before making a decision and he became angry, complained that he had driven an hour from Port Kembla specially to see me, and criticised SolarQuotes and the other companies I was waiting to hear from in order to undermine my confidence in the process. He persisted in pushing me to sign up for days afterwards. The second company to make contact was a phoneix company. They did not come to my property (as they are Sydney based) but used my plans and Google maps to estimate the PV layout and cost, but it did not include a battery quote which I had requested.The quote was very low, but non-commital. The third company came a few days later with a quote for a layout that I had already drawn shadow diagrams for so knew the layout would work with max output and min panels. He was pleasant, incredibly well-informed and helpful, but very expensive. It turned out that the quotes from the two companies that did site visits were almost 3 times more expsensive than the one who didn't come and see the site, but if they can't be bothered to come and look when there's money in it for them, do I think they would come out to fix a problem they won't get paid for later?). In light of the dissatifaction I felt from the process I approached a local installer who I know of through local builders. He came to site, discussed everything thoroughly. His quote was similar to the cheapest, but he is well known for his post installation customer care, and the components he uses are every bit as good as (and as warrantied) as the expensive guys, so it seems SQ wasn't able to add anything to the solution. Not sure I would recommend the set up to anyone looking for solar quotes.
3 months ago
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