I have been ordering from Weldricks for some time now and have never had a problem with them. Ordering and delivery are usually seamless. One of my orders recently was disrupted by DPD and they sent it back to weldricks. I contacted weldricks and the girl was very helpful. She said I had to wait till my order was returned to them, then they would reissue my order. After 2 days no response, so I sent email to Corinne I think it was. She was amazing she decided to send out another order there and then. I received my package the next day. That was brilliant customer service the way it should be dealt with. Excellent service.