I really need to speak with a human.
I took a policy with you originally in 2022. (YPGC0065959) which renewed in 2023. I sold the insured vehicle and changed to a new temporary vehicle. Then I tried to change to a new vehicle and the app would not let me am mend the policy.
I thought I was changing the details to my new car but instead inadvertently took out a new policy (YGPC0138147). I tried to cancel the previous policy but was being asked for a cancellation fee and have made numerous attempts to contact Yoga directly without success.
I have been paying for 2 policies ever since.
I wish to cancel the first policy and have the payments refunded back dated to 4th August 2023.
Please respond.
6 months ago
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