1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,482 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,482 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“From ordering service online to completed job was within 3hrs. Amazing! Technician was professional and pleasant. Will definitely be referring him there!”

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Posted 1 month ago

“Rob was great! He provided thorough and professional service.”

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Posted 1 month ago

“What a convenience it was; appointment made, then contacted for clarification. Technicain showed up on time; knowledgeable on my make and model car. He had all neccessary tools. The job was was done in under 30 mins. The price was comparable to the mechanic at the garage.”

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Posted 1 month ago

“Willie was prompt, efficient and professional. Job well done!”

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Posted 1 month ago

“Jason Glenn did a great job including running diagnostics.”

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Posted 1 month ago

“Kept me updated on every move being made. Installed within the time frame as estimated. Best service I’ve had from a company that prides itself on service. Highly recommend”

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Posted 1 month ago

“Great customer service amd professionalism”

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Posted 1 month ago

“I recently used 1.800.Battery as my daily vehicle died in my driveway and I had few options. The website was easy to use and I booked my appointment window. Unfortunately, I received a call stating that the window I selected (2-4pm) could not be honored and was given a new window of 4-6pm. Not a problem, I was home anyway. However, in reality, this was also un-realistic, and my technician (thru no fault of his own) finally arrived at 7:30pm. Battery was successfully replaced and I was up and running in 20 minutes. Overall, a good but not great experience. If I were to offer some advice, you should keep in mind the old adage "never over-promise and under-deliver" but rather "under-promise and over-deliver"”

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Posted 1 month ago

“Great service! Thank you”

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Posted 1 month ago

“Despite the fact an incorrect part was sent at the begining, I had a wonderful experience with Luis Avalos, he took the problem and solved it, bringing the right battery out of his work period. Wonderful experience, congrats to him for his professionalism and ethics.”

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Posted 1 month ago

“Jose great customer service and very knowledgeable on the product and battery needed for the performance of my Mercedes Benz make and model for the electronics features in my vehicle recommend premium high performance battery”

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Posted 1 month ago

“The process was quick and easy and took less than a day to complete. The tech was quick and curtious and install the new battery without issue. My only complaint was that I was not given an option to set a scheduled window of when the tech would arrive and only got an 8 minute notice via text message that he was on the way. While I was home anyway, if I was not available there was no way to notify the driver or rechedule. An option to schedule something in advance would, I believe, make it better for both parties so the customer knows when to expect the deliver/installer and the installer doesn't have a wasted trip.”

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Posted 1 month ago

“From the ease of booking, until the new battery was installed in the car, it was a great experience! I am a very satisfied customer!”

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Posted 1 month ago

“Service was prompt and fixed the problem.”

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Posted 1 month ago

“Fantastic customer service with a kindness rarely seen in business any more.”

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Posted 1 month ago

“Technician Moises was great, arrived on time, was professional, removed the old battery and replaced the new one quickly.”

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Posted 1 month ago

“My installer was great and went above and beyond the call of duty.”

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Posted 1 month ago

“Placed an order on Sunday. Was told by customer service that a mechanic would pick up my car battery that day and replace it on Monday, which I was grateful for given that it was a holiday weekend. Received no other updates. Nobody contacted me or did the service on Monday. Now, I’m trying to get information from customer service on when a mechanic will actually arrive. I have already paid for the battery and service. Very disappointed at the lack of communication and honesty from this company.”

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Posted 1 month ago

“Excellent service from Luis. He arrived on time, and had my new battery installed in minutes, was completely professional and respectful. I would not hesitate to use this service in the future and highly recommend it to anyone who needs a new battery.”

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Posted 1 month ago

“On time and fast installation”

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Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,482 reviews