1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,723 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,723 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great job and the tech went above and beyond to hlep me”

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Posted 1 month ago

“Quick and efficient service! Chat did not work but phone call did.”

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Posted 1 month ago

“Tried somewhere else, but no return call. Tried 1-800-Battery and was very pleased. Easy to order, kept updated on progress, well trained technician replaced battery that day. All around exceptional service. 👍”

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Posted 1 month ago

“1.800.Battery.com was quick and responsive, and kept me informed throughout the entire process. We were getting ready to leave for my 70th birthday dinner. Got in the car and nothing. Dead as dead could be. It was shortly before 4pm on October 7th, 2025. We went back in the house and I immediately got online to search options. 1.800.Battery popped up in my search so I clicked on it. It showed I could get an appointment for that very evening! I proceeded to place my order and with in 2-1/2 hours I had a new battery in my car at a very fair price. They even upgraded my battery as the one I ordered wasn't in stock. So while we didn't make it out to my birthday dinner, we discovered a quick and easy way to get the battery replaced with zero hassle!”

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Posted 1 month ago

“The tech was very professional and very polite. He took extra precautions to not scratch or dirty up any part of my Cadillac. He was 5 STARS!”

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Posted 1 month ago

“Great Service at a reasonable price. My technician was extremely knowledgeable as he impressed me with his ability to deliver a job well done with information and kindness”

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Posted 1 month ago

“The appointment was rescheduled to next day which was ok. But the battery I ordered is not the one that was fixed. I emailed and texted with no response. Waiting for a response and a receipt of the battery that was installed. Since the battery installed is different from the one I ordered, I want to make sure I have the proper document for 36 month warranty.”

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Posted 1 month ago

“Robert did a super job on my battery installation. I was very happy with your service!”

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Posted 1 month ago

“Excellent same-day service all the way around.”

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Posted 1 month ago

“Buyers beware ,this company is a fraud ,I purchased 500$ battery with 4 years warranty and appointment was set between 12-2 ,their tech comes before 10 am with different cheaper battery with 3 years warranty. I Call company and tell them I need battery I purchased with 4 years warranty they said they have right to substitute and they will not going to refund any $ back.They never email and let me know, so I refuse this cheaper battery because of $ I paid them ,they said they going to charge $99 for service fee which im going to dispute with my company because no service has been done.Beware , check your battery make sure they don't substitute with cheap stuff Terrible company However tech was 5+ star”

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Posted 1 month ago

“I started my Monday morning with a dead battery. UGH!! Researched in between work & called Battery.com. They were already closed but contacted me first thing Tuesday morning. I had my battery replaced, installed & ready to go by 4pm. What a Lifesaver with No hassles at all. Nathaniel took care of everything. Thank You All @ Battery.com!! I now know who to call for my car emergencies!”

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Posted 1 month ago

“Phone agent pleasant as was the guy who arrived to perform the battery service. Quick response time and appreciated the status emails / texts being sent.”

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Posted 1 month ago

“Ordering and service was smooth. Technician was on time.”

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Posted 1 month ago

“I am so impressed with this service. Fernando, tech, was wonderful, informative and friendly. Bought new battery with installation. Seamless from order online, phone call to ask question, and the actual service the very next day. Highly recommend!”

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Posted 1 month ago

“Fast easy and right on time for the window time I picked. 10/10 will use again!!!”

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Posted 1 month ago

“The technician was professional, patient with me, and answered every question I had. It was a painless, fast, efficient, and effective process. Thank you very much! BTW, the order, delivery, and installation of the battery in my wife's 2016 Subaru Outback were all in about 2.5 hours.”

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Posted 1 month ago

“great service”

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Posted 1 month ago

“Turn around was quick, it was techs first time changing the 12 v battery in a polestar 2 and he took his time to figure out how to get to the battery (not the easiest). Everything came back fine once installed.”

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Posted 1 month ago

“Great service and excellent care. Gregory was very friendly and knowledgeable. I definitely recommend.”

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Posted 1 month ago

“My 2020 BMW needed a new battery. I called the dealership, they said a tech would call me back with pricing and availability. I called two other BMW mechanic shops, one said they'd call me back, the other said they couldn't change a battery at this time. I got online again to search for more local shops, and kept seeing the sponsored ad for 1-800-Battery so decided to check out the website. I punched in my zip code, VIN, and the website generated what battery options were available for delivery with install. I picked one and paid on the website at 3pm. By 4:45pm I had the install technician calling me to tell me he was heading my way and would be at my house in about 45 minutes. He arrived right when he said he would, had the battery changed and programmed within an hour of arriving, in the rain! Everything is working as it should, no issues. I am highly satisfied and so thankful with the quick response time. By the way, I'm still waiting for the dealership and the other place to call me back over a day later!!”

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Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,723 reviews