1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,607 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,607 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“5 starts. Great service in Snohomish County WA. Technician, Greg BowenBrooks, was prompt, efficient and very informative in describing the problem and advice on battery management for the future.”

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Posted 1 month ago

“I could not be more pleased. Mike, your technition, arrived on time, was courteous and knowledgable. This was a difficult job as the battery is located under the passenger seat. Nevertheless, he did the work without complaint. I've owned employment agencies for 50 years and have seenn the quality of workers decline drastically. This was not the case with Mike. Don't lose him. Guys like him are a rarity today.”

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Posted 1 month ago

“Fast and convenient and safe! Not having to get a tow and having it all squared away within 2 hours of ordering in 100+ degree temperatures was quite nice. Tod was very amiable, not creepy, and let me observe. I didn't know my battery was buried in the back of my car lol. I had it replaced last time at the dealership. Tod noted the stabilizer bolt to hold the battery in place wasn't bolted in, even though there were no issues with it (not stripped), so he did a better job than the dealership since it isn't likely that driving it made it unscrew and fall out of place. With past battery issues, I'd jumped it (from the front), and this time it didn't work so I was glad for this option. The car has been running great. I believe there is a warranty, as well. Depending on the kind of battery you get, the cost is comparable to having it done at a shop. I was skeptical because it was fully online, and I didn't know anyone that used them before. It's only been a couple of days, but the cars doing good. I highly recommend for getting it done.”

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Posted 1 month ago

“Your employee was courteous and respectful. He was very thorough and our car works perfectly! He is a very good representative of your company.”

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Posted 1 month ago

“One of the easiest and painless processes I have done. Got an email driver had been selected, a couple of hours later battery was in and car was running. Saved the hassle of towing to dealership to have them install the battery. Not easy to get to them as the old days when it was two screws in and out.”

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Posted 1 month ago

“Overall great experience! Our technician was helpful, knowledge and worked quickly.”

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Posted 1 month ago

“The service worked well, on time and the field tech was very professional.”

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Posted 1 month ago

“great service”

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Posted 1 month ago

“It was absolutely my pleasure dealing with your company when I had to replace my battery. The service man came right on time in a beautiful air conditioned car that he let me sit in while he did the work,, and all in all it was a great experience. I am telling all of my friends.”

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Posted 1 month ago

“It took much longer to get my parts. This time. Very poor communication between your people. I texted you guys. I was told everything was shopped. Then I just got my pads only in the mail. Someone had to text me normally about my rotors. As it did take a few weeks to get everything from you. I was very dissatisfied this time. As it's not like you people. Before I always got my parts right away. Except this time.”

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Posted 1 month ago

“Very happy with both the service of the installer and the ease in whitch to order the battery.”

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Posted 1 month ago

“Fast, efficient and great work. Thank you!”

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Posted 1 month ago

“I placed an online order for a battery to get installed in my 1991 Mercedes Benz 420SEL, I scheduled the install but no one ever showed up to install the battery, approximately 4 hours after the scheduled install, I cancelled the order. Terrible customer service experience and totally a waste of time, would never recommend!”

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Posted 1 month ago

“I had an outstanding first experience with 1-800-Battery. My technician, Keith, was on-time, very pleasant, and super professional. I won't hesitate to use your service next time!”

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Posted 1 month ago

“Excellent and efficient same day service.”

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Posted 1 month ago

“Very happy! Adam was pleasant and efficient. Great job.”

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Posted 1 month ago

“I was very impressed with the speed and efficiency that my order was taken and cared for. From initial order to job complete, the total process took roughly 4 hours. I was expecting it to happen either the next day or the day after.”

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Posted 1 month ago

“Appointment was between 8-11am and technician arrived just after 11am. Would be better if the technician can call on the day what time he will arrive. The technician did a good job and completed the task in a timely manner. The price was very reasonable compared to the car dealership’s.”

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Posted 1 month ago

“Thomas was excellent!!”

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Posted 1 month ago

“Great company!”

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Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,607 reviews