1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,684 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,684 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“What a great service, easy and affordable. The attention to detail with tracking of the service provider and accurate timing was great! Benjamin the service provider was awesome. He did a thorough check and spent the time to show the battery can be removed and tested outside of the car. He left me comfortable that my car was safe to drive with the new battery. I will definitely recommend your service to anyone I know if they have a battery issue. Thank you for offering a great service at an affordable price.”

Helpful Report

Posted 1 month ago

“John Marra did a great job, on time, very professional, explained what he was doing and did it. I highly recommend him and your company.”

Helpful Report

Posted 1 month ago

“Ordered a car battery online with installation. 5 hours later, still no battery or email. Been on hold for an hour, while also no response on their chat feature.”

Helpful Report

Posted 1 month ago

“I ordered a 4pm home service and technician turned up at 1030 am that delayed an appointment I was supposed to be at. Although effective the technician didn't have "a good bedside manner". When I asked about resetting the computer system he said I did not need to. He left quickly. The battery operated but the car anti collision controls, power steering and chassis settings do not work. I needed to take to a dealer that will charge me an additional $400 just to get it reprogrammed. I wish I knew this before purchasing your service”

Helpful Report

Posted 1 month ago

“Amazing service! Put in the order and they arrived in a few hours. Courteous and professional. Definitely recommend.”

Helpful Report

Posted 1 month ago

“Great service, super quick, professional!”

Helpful Report

Posted 1 month ago

“Saved the day! I had a completely dead battery so dead it wouldn't hold a charge long enough to get to the auto parts store and I don't have any close friends where I live- I was completely distraught for days. Then a Google search came up with 1-800-battery and a few hours later my vehicle was running again. The person they sent out was kind, professional, and reassuring. Took him less than 30 minutes! Hopefully I won't have to use this service again but if I do I'm definitely choosing this company.”

Helpful Report

Posted 1 month ago

“I was very happy with the services. They showed up very fast. The worker was very pleasant and efficient. I will definitely use them again.”

Helpful Report

Posted 1 month ago

“The technician was prompt and quick. He kept us informed every step of the way.”

Helpful Report

Posted 1 month ago

“So...it's been over 24 hours. No one ever contacted me or showed up to change my battery. I finally canceled my order after having to jump start my car for the 2nd day in a row. And haven't been issued any type of refund as of yet. Or have anyone reach out to ask me about me canceling.”

Helpful Report

Posted 1 month ago

“Ezekiel was amazing and fast. Wonderful person and professional to have meet for this service.”

Helpful Report

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

“The process was seamless. I knew it was battery issue but worry that it could be more. I have 2008 Prius still in good condition with all parts working. From the time I placed the order to the battery installation, the service went as planned with no hiccups. My only issue is the usability of the website email. The email was too wordy and I had to read a lot of text just to find the current status. My experience would be more relaxed, but i would still recommend this service.”

Helpful Report

Posted 1 month ago

“Do not give them money. Terrible communication, terrible scam online “service” Ripped me off.”

Helpful Report

Posted 1 month ago

“My mechanic Muhammad was very professional and courteous plus he was very polite I will definitely hire him again he's an awsome guy did a very very professional job thank you”

Helpful Report

Posted 1 month ago

“Disabled customer unable to stand without a walker waited 7 hours outdoors in the hot sun for tech to appear, finally had to return to hospital where I have been inpatient for over 2 months following spinal surgery and make another appointment for the next day. Tech showed up on time and was supposed to already have the battery. He did not and had to leave and get the battery. 90 minutes later with me again waiting outdoors in even hotter sun he came back and began install. During process he actually DROPPED the battery! I told him that I did not think it would be a good idea to put that battery in my car and requested he go get another one. He told me that there was nothing wrong with the battery and he told me I certainly had the right to do so, but that if I did that it would not be him coming back to do it and I would have to reschedule for the next day. Fuming under the collar and faced with little choice in the matter I told him to go ahead with the install but to make a notation that the battery had been dropped. Car started when battery installed and I returned to the hospital. I then called to check he had made a notation that the battery had been dropped. He had not done so and the phone agent said he was unable to annotate a completed order and that I will have to call back Monday and speak to a supervisor. I will indeed follow up and do so. I think that GIVEN ALL THESE ISSUES AND HAVING TO SPEND A HUNDRED BUCKS TO GET THIS DONE THAT I SHOULD BE REFUNDED THE MONEY I HAD TO PAY!! I am going to ask the supervisor to do this but hold out little hope for that happening. I AM ONE VERY DISSATISFIED AND UNHAPPY CUSTOMER AT THIS POINT IN TIME!!!”

Helpful Report

Posted 1 month ago

“Tech was timely and provided great service.”

Helpful Report

Posted 1 month ago

“Easy and quick!!”

Helpful Report

Posted 1 month ago

“The process was pretty straight forward, placed the order, they came the next day with battery and installed it. It o ly took about 30 minutes from when he showed up until he drove away. It was well worth it”

Helpful Report

Posted 1 month ago

“Great service!”

Helpful Report

Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,684 reviews