1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,960 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,960 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Quick, helpful service!”

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Posted 3 years ago

“Maverick did a very good job He explained to me in details everything’s They are recommendable”

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Posted 3 years ago

“I was extremely pleased with the quality of the service I received. I was in a quandary because my car was home with a dead battery, in a garage, and I couldn’t even put it in gear to push it out to have it jumped. The installer arrived within 2 hours, was very professional, personable & had the battery installed in 20 minutes. I would definitely use them again if I needed it. Highly recommended.”

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Posted 3 years ago

“Chase was very professional and knew exactly what he was doing. I will use the service again.”

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Posted 3 years ago

“Fantastic, the installer (Adam) was super friendly and very efficient. Highly recommend -- he should get a raise!”

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Posted 3 years ago

“Where do I start... I set a reservation for 4-6pm on Monday which was fairly simple on the website. I received 2 follow up calls from customer service BEFORE the scheduled service when it came to updating my order for a more expensive battery. Provided the “Ok” and payment information for that, along with them confirming my technician would be there between the 4-6pm scheduled time. When no one showed by 6pm, I called customer service to have them essentially tell me that they haven’t heard from the technician to confirm he’ll be out there so they’d call him again and then get back to me….. another hour passes. I call again to have the same nonsense told to me and that the technician is likely not going to be able to service me that night. They assured me that the technician would be out at 9am on the dot the next morning. By 9:30 the next morning, I needed to call again as I had not heard a peep. Customer service then tells me via their text message customer service because I could not get through to anyone on a call that the technician would not get to me until NOON! At this point, I’m furious and this is an extreme inconvenience for having to constantly adjust my meetings for work. To make matters even worse…. The technician didn’t show until 2:30pm. Absolutely ridiculous and I sincerely hope this gets to management and they can get in touch with me. It’s the worst service I’ve ever experienced and that’s not an exaggeration.”

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Posted 3 years ago

“These guys are awesome!! The battery was tested, removed and replaces so quickly. If I ever need to replace another battery, I will not hesitate to call 1-800-Battery!”

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Posted 3 years ago

“First class experience. Outstanding.”

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Posted 3 years ago

“James was the tech assigned to change my battery. He was GREAT!!! He came to my location when scheduled, very prompt. He had the correct battery, installed it in a short amount of time. I'm satisfied with installation, customer service and reliability.”

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Posted 3 years ago

“Very convenient! Glad to find this service!”

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Posted 3 years ago

“Wow! Maverick was amazing. He explained what he was doing, and did the entire swap super fast.”

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Posted 3 years ago

“Amazing experience! I called, they came, I drove!”

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Posted 3 years ago

“Service was great, tech showed up as promised and installation was quick. The only issue was that I ordered an Interstate battery but they showed up with a DieHard battery. The battery was not even an option on the website. I guess not much you can do when you’re stranded. Tech said they don’t have Interstate batteries and customer service was no help saying it was the same price. Can’t help feeling like you’ve been ripped off.”

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Posted 3 years ago

“I ordered a Diehard Battery with 900 CCA and found an Exide 760 CCA battery installed in my Jeep Grand Cherokee by the 1-800-battery Installer. The difference was: Diehard Battery $304 installed free and Excide $235. This was "bate and switch" with no notice until the battery was installed. In addition, the stop/start failure light is now on the dash display and I was charged $22 for a free install. The Installer told my wife if you have any problems call and we will come out. Called 1-800-battery and was told another visit would cost $100. Told the representative to come back and get the Excide battery and I will buy a Diehard battery and install it myself. (10 minutes with proper tools) The representative said it would cost $100 for a battery return and refund. Told the representative to return and get the battery or I will call my credit card company and challenge the battery transaction for not providing the product, service paid for and damage to my jeep!”

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Posted 3 years ago

“Technician name was Timothy Pettigrew. Very professional, handled everything and problem solved. Would recommend.”

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Posted 3 years ago

“Super easy process. Timothy, the technician was wonderful! I’d definitely use this service again”

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Posted 3 years ago

“Very professional and came assessed my issues and replaced battery on the spot”

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Posted 3 years ago

“The man that came was quick”

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Posted 3 years ago

“This is the first time I used 1-800-battery, my chevy volt 12v battery died and the car would not move. I thought I would have to tow it to the dealer to get it replaced. I called Sunday afternoon and they sent a guy within 2 hours to replace the battery - not a simple task in a chevy volt. He was knowledgeable and handled the replacement easily. I was up and running within 30 minutes after he got there. I highly recommend this service.”

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Posted 3 years ago

“Super convenient and very polite. Customer service was responsive.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,960 reviews