1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,960 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,960 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Easy scheduling, quick service, everyone I dealt with was very friendly. Highly recommend!”

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Posted 3 years ago

“Excellent service and very professional”

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Posted 3 years ago

“Great Customer Service!”

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Posted 3 years ago

“Good selection of batteries, quick turnaround and smart/friendly technician.”

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Posted 3 years ago

“Don't be fooled by the website! The battery you think you are ordering may not be the one that the technician brings. I thought I was buying a Die Hard $220 battery. They tried to install an Exide $119 battery. I called the 800 number for help and was told that they don't guarantee the battery brand. Be aware of that!”

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Posted 3 years ago

“The appointment was 4-6 pm on Friday March 4th. 4:55pm, "1-800-Battery is on the way and should arrive in about 2 hours. Track your driver here: https://onf.lt/a82e9e0e8f" 4:59pm, missed call from 1800battery 5:10pm, I called back 1800battery. no agent available 7:28pm tracking links showing "service completed" I did not see anyone 7:30pm, I called 1800battery. office closed. Certainly I am not happy with the experience. I emailed info and was informed that Ricky the techinician arrived service location and made a phone call. I did not pick up thus, the service was cancelled. This process could be improved. I asked for refund.”

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Posted 3 years ago

“No one likes hidden fees. Had you notified me if your ridiculous $1.00 per mile fee of $25, I would not have used your service. I do not live in a remote location, making the fee even more ridiculous”

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Posted 3 years ago

“Very pleased with their service. Easy and super convenient. Mechanic arrived on time and was very friendly and knowledgeable. Total time about 20 minutes. Highly recommend!”

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Posted 3 years ago

“This the most unreliable car service and outrageously expensive!!”

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Posted 3 years ago

“Except for the fact that service was provided in 7 hours instead of the advertised 3 hours, everything else was as advertised. I would not hesitate to use them again.”

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Posted 3 years ago

“5 Stars. Quick response, on time, great service. Solid contractors.”

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Posted 3 years ago

“I was thoroughly pleased with the battery, and the assistance that your company provided; your personnel and services are truly appreciated.”

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Posted 3 years ago

“The support staff via phone was so helpful and so effective. The Tech was so fast, communicative and really nice. Overall, it was such a lovely experience thank you for making it pleasent.”

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Posted 3 years ago

“Great, fast service with personable people. Maverick was especially helpful.”

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Posted 3 years ago

“Kind of disappointed in the whole process. Initially ordered a high end more expensive battery & supposed to be installed the same day at my home. When no one came during the 2 hr apointment window so I called & was told by the tech he had a different battery than what I ordered. They were supposed come back between 10A-2P the next day but again didn't show. Then told that the tech had to go pick up the correct battery. Then told on the way to me he had a flat tire & couldn't come. They sent another tech to pick the battery up from him & he arrived at 5P. The tech was pretty good, I realistically did not expect a master mechanic but he could have been more experience in battery replacement since his main busines was locksmithing. Probaly would not use this service agAin.”

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Posted 3 years ago

“Quick service. Friendly, knowledgeable technician. I hope I never have to use an on-demand battery delivery and installation service again, but if I do, I'll use 1800battery.”

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Posted 3 years ago

“Timely and incredibly helpful. Mechanic showed up early, was friendly and efficient. Didn't have to go to an autoshop which was very convenient”

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Posted 3 years ago

“Horrible experience”

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Posted 3 years ago

“I was very pleased with the purchase and installation of my battery.”

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Posted 3 years ago

“Service was good however the serviceman did not arrive on time and was 45 minutes late.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,960 reviews