1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,598 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Super great service. Not much of an upcharge from regular battery prices, and the tech was super professional and quick!”

Helpful Report

Posted 2 years ago

“Victor did a great job.....Thanks Victor 5 stars....if you ever need your battery replaced use 1 800 battery”

Helpful Report

Posted 2 years ago

“Horrible customer service. ordered the 2 hour delivery and now 5 days later no battery. they keep moving the time and responds hours and hours after any communication. will never ever use them again.”

Helpful Report

Posted 2 years ago

“Paid for replacement battery and later car died again. Had Advanced Auto Parts and my mechanic both confirm battery was no good and needed to be replaced so what did I pay you for!?”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“Reasonbly priced and on time”

Helpful Report

Posted 2 years ago

“5 out of 5 for sure! My car died in my garage and this was the perfect option for me. The technician came out to my house (I think his name was Jason) tested the battery and replaced it in within a matter of minutes. Super grateful for the speedy and thoughtful process.”

Helpful Report

Posted 2 years ago

“Very fast, very helpfu. A life saver”

Helpful Report

Posted 2 years ago

“Very nice gentleman, very quick & professional”

Helpful Report

Posted 2 years ago

“Everything was just as promised. I was stuck with a dead battery and within a few hours of contacting 1-800 Battery, the tech was at my house and quickly got the battery swapped out and I was back up and running. Highly recommend this service.”

Helpful Report

Posted 2 years ago

“Mr Rob was friendly and professional!!! Most important, he got the job done. I was at work when my car battery died. Mr. Rob arrived and put in a new battery. The entire process was pretty quick.”

Helpful Report

Posted 2 years ago

“amazing service, expensive but really good”

Helpful Report

Posted 2 years ago

“The technician came earlier than the time I had scheduled on your website, which was inconvenient since I was working. He replaced the battery and my car still would not start. He said he did not test the old battery, which I thought your website said would be done before replacement. I wound up having my vehicle towed to be checked out and am not sure I needed the new battery.”

Helpful Report

Posted 2 years ago

“This was the first time that I have used the 1-800-Battery service and for the most part I was very pleased. I was initially given an estimated arrival time of 1 hour, about which I was very pleasantly surprised. But then (after that hour) the estimated arrival time was bumped to FIVE HOURS, and I was not happy about that at all. But the technician (Chad) got there about an hour later, and he told me that there is some flaw in the software which greatly increases that time. Chad did a really quick job, and was professional in every way. So all in all it was a very good experience.”

Helpful Report

Posted 2 years ago

“It was a pleasure to meet Malcolm from 1800battery. He turned up on time and had the job done inside 10 minutes. He was professional and courteous.”

Helpful Report

Posted 2 years ago

“Smooth and seamless. Better than I ever thought it would be. Thanks so much for heat service.”

Helpful Report

Posted 2 years ago

“Phenomenal experience. Showed up within a few hours and changed my car battery in about 5 minutes.”

Helpful Report

Posted 2 years ago

“Fast, reliable and honest! Master came in time and figured that the battery was actually okay (later my neighbors told me the lights were on all night!). So I was charged only for starting my battery and got a refund. Thank you very much. Next time will call you guys to change my battery when it's is dead for real.”

Helpful Report

Posted 2 years ago

“My tech was great. AutoZone actually gave him the wrong battery, but he went out of his way to resolve the issue and get the right battery installed.”

Helpful Report

Posted 2 years ago

“After being told they had the ability to program the new battery to my Jeep, they showed up and then told me they didn't have the OBD II device required (not the techs fault). So he left. I then called and requested a refund and was told I would get a refund confirmation in a few minutes but never received it. I then called two days later and they had no record of the refund, but said they would process it less battery testing and battery jumping fees....which they never performed and I told them so. Promised they would send me a refund email which 2 days later I still haven't received. Had to finally reverse the charges on my credit card. This is not an ethical business. I would advise you avoid them at all costs.”

Helpful Report

Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,598 reviews