1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,598 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick and easy professional service!”

Helpful Report

Posted 2 years ago

“Excellent service, would recommend, employee was friendly and professional.”

Helpful Report

Posted 2 years ago

“Was 6 hrs later than they told me, check engine light has been on since! Will be calling Monday”

Helpful Report

Posted 2 years ago

“In Orlando, FL. I used this service for a dead car battery. The car starter wouldn't turn, the battery was three years old, had corrosion coming out of both posts, so I knew it was dead. I made an appointment online. I chose a battery from many options offered after I put in my car's info. They asked for address, phone, and email. They gave me a price for delivery and install. I paid and got confirmation instantly. By text and email (It was a Friday evening when I made the appointment for Saturday morning). I received a text and email on Saturday morning when the tech was on the way with the car battery (about 1 and 1/2 before my reserved time window). The tech arrived 30 minutes before the reserved time window but I was able to track him with the link in the text so when I walked out to my car he was just approaching my place. Took him about 10 minutes to swap out the battery out of my car. Very fast and clean. Great service!”

Helpful Report

Posted 2 years ago

“Excellent service!”

Helpful Report

Posted 2 years ago

“Technician showed up fairly quickly, switched the battery and was on his way, all told less than 1/2 hour. Good job.”

Helpful Report

Posted 2 years ago

“Awful experience and they never gave me a battery and took my money anyway. Initially everything was fine. Service seemed like it would go quick but after waiting 2 hours over the scheduled appointment time and with no word from them, I called and was told the technician wouldn’t be able to make it until the next day. That was fine. The next day rolls around and they tell me I owe them $130 extra for the battery bc I purchased the wrong type for my car initially (I used their system to determine which battery I needed before purchase so idk how that was my fault but ok.) I paid and then after waiting the whole day again they tell me the technician will not come again. Then I was told that they were going to cancel my service (they didn’t try to reschedule they just decided I didn’t need assistance anymore) They said they couldn’t help me and that they would refund me. They refunded the first portion but never gave me back my $130. I’ve contact customer service but they’ve only said they’ll look into it and I haven’t heard from them since despite multiple emails. 100% a scam. They shouldn’t be allowed to run a business. I’m working with my bank to try to resolve this issue now.”

Helpful Report

Posted 2 years ago

“Extremely satisfied with this service. Prompt, courteous, and expert assistance with a very tricky battery install.”

Helpful Report

Posted 2 years ago

“Everything went smoothly. Contact with the company was good; the technician arrived on time and did a good job. I am satisfied.”

Helpful Report

Posted 2 years ago

“Excellent Service! The mechanic was so nice, highly skilled, professional and quickly replaced my battery! So appreciated 🙌🏻”

Helpful Report

Posted 2 years ago

“Very good response and in a timely manner!”

Helpful Report

Posted 2 years ago

“I was very happy about the service from 1-800-battery. The tech was fast and the delivery came even earlier than expected. I highly recommend them!”

Helpful Report

Posted 2 years ago

“The technician who came to test my battery to determine if it was bad was incredibly rude. He would not listen to anything I said and his “test” of the battery was to open the hood and look at it. He didn’t use any equipment that would give him a reading of the battery. He then told me to call customer care and left. I then called customer care who told me they would send someone else out later that night. No one ever came. Now I still have a bad battery and I’m out even more money since I had to pay the fee for the tech to come look at the battery. I feel like I’ve been scammed.”

Helpful Report

Posted 2 years ago

“I had made a purchase on June 26, which I canceled it soon after, as my neighbor said he would take care of my problem. I have called 3 times, and keep getting the "it will take 7 to 10 days to get my refund" each phone call. I paid over 300.00, and it seems as though they are keeping my money. Will have to hire an attorney to recoup my money.”

Helpful Report

Posted 2 years ago

“Was not enformed the technician was going to be late so I had to call about 3 hours past when he was supposed to be here. The technician did a great job just wish i was given a heads up they would be late.”

Helpful Report

Posted 2 years ago

“Did a good job but had a problem getting battery securely tighten as battery did not fit completely with bracket to secure the battery.”

Helpful Report

Posted 2 years ago

“They were TOTALLY responsive to my need to get a battery replaced. I emailed at 1:00PM and the battery was installed in my garage by 3:00PM. Technician was competent and professional. Highly recommend using 1-800-Battery.com!>”

Helpful Report

Posted 2 years ago

“Customers beware I’m posting this follow up after a review I posted 4 days ago about my awful experience with this company. They are ignoring me …Their tech did not test my existing battery and installed the new one which was not the issue with my car , so new battery did not start my car at all. Have to tow my car now to get the right diagnostics for it. 280.50 cents for nothing. Called my CCcompany and BBB.tech did not know what he was doing…”

Helpful Report

Posted 2 years ago

“The installer sent an email saying he was 10 mins away. 2 hrs later he showed up. Installed the batteries then closed the hood and proceeded to drag the old battery across the hood. Big scratches across my hood. This Jeep had NO SCRATCHES before this. I will absolutely not recommend this service if this is the type of care they display for a customer’s vehicle. I will be posting reviews online about my experience.”

Helpful Report

Posted 2 years ago

“Excellent service. Very friendly and knowledgeable installer. Very good customer service. Kept me informed of the status of my order regularly. Would definitely use this service again. I will be referring anyone with a dead battery to use 1-800-Battery.”

Helpful Report

Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,598 reviews