1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,598 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“A job well done.”

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Posted 2 years ago

“fast and friendly service!”

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Posted 2 years ago

“On time and very courteous.”

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Posted 2 years ago

“The entire process was extremely easy. The website was one of the best that I have ever used. I was able to get the battery installed at exactly the time that I wanted, and they informed me thru the entire delivery process. Would definitely recommend this service to anyone in need of a battery.”

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Posted 2 years ago

“Bad experience tech was extremely late and had a lousy attitude said he was the middle man he said like it didn’t matter to him”

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Posted 2 years ago

“Excellent experience. Good communication. Battery was installed with no problems.”

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Posted 2 years ago

“My first time using 1800-Battery and I was very impressed and pleased with their quick service. Excellent customer service and the technician came to my home to install the car battery. Very professional, polite and thorough. I would recommend their service to anyone.”

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Posted 2 years ago

“I paid for the battery and install the day before! My technician was scheduled between 8:00 and 10:00am and didn't show up until after 11:00 which made me late for work and I tried repeatedly to reach someone on line but failed to get any help! I will say that once I called the telephone number provided on the website the gentleman got in touch with the tech and gave me an update!”

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Posted 2 years ago

“The response time was as promised. It was so convenient to be able to wait in the comfort of my home and have them come to me. This is the second time I have used this company and have been satisfied both times. I highly recommend.”

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Posted 2 years ago

“Although I paid more than I wanted to for the battery, the service I received, made it well worth it. I was kept informed, by text, of the tech's ETA, how far away they were and when they'd arrived. Brandon was very friendly, but professional; very astute, but efficient and he was easy to converse with andand he made me laugh. If, in the future, I'm ever in need of another battery, I can honestly say I'd use your service... just hope Brandon will still be around.”

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Posted 2 years ago

“The service was prompt. Easy to use and fit our needs. I am glad we chose 1-800-battery.”

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Posted 2 years ago

“Excellent prompt and courteous service. Thank you for getting me back on the road in time for work. Very appreciative!”

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Posted 2 years ago

“Great timing and excellent mechanic. Even during a storm, showed right after and did in record time.”

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Posted 2 years ago

“Fast Reliable & good price”

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Posted 2 years ago

“Damon was very professional and efficient. Very friendly and explained everything he was doing.”

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Posted 2 years ago

“Scheduled a service and paid for battery. No one showed up in the window and in doing a chat was told that it might still be done. Later it was stated that it would be the next day. When I checked that morning was told it was a tech problem. I think it was just a run-a-round. Save your frustration level, don't schedule a service or pay for a battery. Find someone different to do the work. Too bad that they can't fulfill the service as scheduled.”

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Posted 2 years ago

“This is my first time using 1800-Battery and I was very impressed from start to finish. Excellent customer service speaking to Jose on the phone. Anthony Hill my technician came to my home to install my 🪫 Very polite and thorough. ☺️⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Tech had not arrived 7 hours after I placed my order, and I had to cancel.”

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Posted 2 years ago

“Battery Replacement and installation appointment was scheduled several days in advance. On the date of service appointment, no update, no confirmation, after over 3 hours of waiting, texted customer service, then was told the technical personnel is not available, and will need to wait another 3-4 hours for service. Thank God I did not brokedown on the Side of the road waiting for rescue. In 80 degree heat such service is truly unprofessional and unacceptable. No customer service follow up…NOTHING!!!”

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Posted 2 years ago

“Reese was amazing. It took 10 minutes from when he arrived until he left, and the car, at most, and Reese was very nice too. The car is starting without a hitch now. Best service possible for something this urgent, far beyond what I expected.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,598 reviews