1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,929 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This place is a scam. First I was charged 295 and they never showed up. Next day I call and they say tech will be there in 4 hours. Then I get a text saying the tech cancelled due to distance. ( he was coming from 200 miles away!) then they tell me there is not a tech in my area. So I cancel and a told I will get a full refund. 4 days later, instead of 295.50, my card is refunded 29.95, how convenient they forgot a zero! Call back, there is no number for billing, guys says he will email the third party biller, that I’m not allowed to contact them myself! Still waiting for my refund. Do NOT use this company!”

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Posted 2 years ago

“The battery was installed. But no tests were performed”

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Posted 2 years ago

“Came almost 3 hours late never said anything to give me a heads up. Installation was fine. Would use a different vendor next time. Wouldn't recommend”

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Posted 2 years ago

“Extraordinary service, he came even before scheduled time and was fast and professional!”

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Posted 2 years ago

“Perfect ,.this service was perfect for me . I needed a fast turn around an it was complete the same day . Thank you much 😎”

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Posted 2 years ago

“1 out of 5. The technician showed up on time and was polite. However, she was unable to complete the job. A bolt holding on the battery bracket was broken during the replacement and I was told the job couldn't be completed. I contacted the customer care call center to see what we be done about this, I was told "nothing." After some back and forth I request that the charge be voided or I be refunded as the technician left with the new battery I purchased. Neither happened. Instead I was charged for the service and have to dispute the charge with my bank. I paid $470 to have a bracket bolt snapped, and to receive terrible customer service.”

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Posted 2 years ago

“A bit pricey, but my Jeep batteries were delivered and installed in under 48 hours. Cody did an excellent Job.”

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Posted 2 years ago

“I had a year left on my battery warranty. It is dead. I reported my problem, got an automated response that I would be contacted within 1 working day. I have emailed 3 times. This the 3rd day without a response. I have contacted a business and buying a new battery to be delivered tomorrow. 1800battery shows up and installs a pricey battery in good time. No help when there is a battery problem. Many businesses will deliver next day, that’s my recommendation.”

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Posted 2 years ago

“The first time they came and replaced my battery I was very satisfied until the battery died within a week. So in order for them to come replace the second battery which was under warranty I had to pay a $105 deposit they said I would get back. So I paid $400 dollars for a battery replacement. To top it off they won't answer the phone for me.”

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Posted 2 years ago

“Very prompt and efficient. Highly recommended.”

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Posted 2 years ago

“Excellent service!”

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Posted 2 years ago

“Excellent, prompt service.”

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Posted 2 years ago

“The tech Jeff Walker was very knowledgeable and did a great job.”

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Posted 2 years ago

“This was a great experience. Admittedly, the battery is slightly more than buying it at an auto parts store, but I ordered this battery at 8am and it was installed by 11am. Never had to leave the house. Great service and technician.”

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Posted 2 years ago

“This has been a nightmare. The technician who worked on my car ended up causing more problems. I ended spending over $800 with my mechanic to take care of the damages. 1-800 battery said they would reimburse. Last I heard the technician did not have liability insurance and now they are ignoring any correspondence I try to make. With the tow I am out over $1,100.00”

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Posted 2 years ago

“Fast and efficient. I was happy to find this service available on the weekend.”

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Posted 2 years ago

“Awesome customer service the father and daughter team was awesome”

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Posted 2 years ago

“This order was cancelled aftyer the mechanic could not find the location of the battery in my car.”

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Posted 2 years ago

“My technician Orlando was great, very professional, took care my battery replacement with ease. I could not have asked for a better technician. However, your company provided the wrong battery one that was weaker. I purchased a battery with 800 CCA and was provided one with 700 CCA. I am awaiting a potential refund. Your customer service reps were not particularly helpful and told me that despite my purchase of a 800 CCA battery the fact that I was provided with a battery above the required CCA of 600 for my vehicle that was good enough. I hope this issue can be rectified or I would have to take future business elsewhere.”

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Posted 2 years ago

“Agent came on time, was very courteous and helpful”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,929 reviews