1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,598 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“ETA was 60-80 min and they didn’t come until the next day. I tried reaching out to customer service and there was no answer”

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Posted 2 years ago

“The eta of my service order was horrible. The eta’s I received went from 1:30 to 2:30 to 3:30 to 4:30 to 6:30 to 7:30 and finally showed up at 8:00. When he arrived, the Tech (Eric) was great. I was told all kinds of things as to why they were delayed such as two flat tires, gps not working and problems at the warehouse.”

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Posted 2 years ago

“Excellent service! I didn't lose time at work. The tech (Darrin) stayed in touch with me to keep me updated on his ETA. I would highly recommend this service. Submitted my request online around 1030, tech arrived @ 1600 and I was on the road by 1615.”

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Posted 2 years ago

“The process was easy, the technician was fast and explained the entire process. Would use again if needed”

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Posted 2 years ago

“I would give you no stars if I could. I spoke with rep and told him I needed a battery delivered and installed because I needed a memory saver used on my vehicle, he acknowledged they had them and it would be brought to my location with the battery. So 3 1/2 hours late the installer shows up to install battery , he has no memory saver says there is nothing on the work order about it. He calls his rep they say hook a battery jumper to my terminals I say if it blows up my ECM will they put that in writing they will fix my vehicle. He says no I refuse the service then they still bill me 449 dollars for battery service. I call they say maybe we will take it off but we will charge you $99 for service call nope so now I put in a complaint with my cc company! No no no no do not use this company no service no customer relations”

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Posted 2 years ago

“Highly recommended great service and on time very professional 6******”

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Posted 2 years ago

“The new battery was delivered and installed with no issues. Great service!”

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Posted 2 years ago

“Bad news , the guy was hour late, told him my car battery would not start at all, apparently He did not test my battery before he replaced it because that was not issue it still would not start .. now I have to chase Down a tow and out my money so I’ll have to call credit card company to try to get refund …. Nightmare”

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Posted 2 years ago

“5 stars”

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Posted 2 years ago

“I am very happy with the company. I needed a fairly rare battery for a foreign car and they were able to install one at a competitive price”

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Posted 2 years ago

“Worth the wait. My 9+ year old battery gave out at a gas station. Robert S. arrived with his jumper cable in 2 hours instead of the 1 hour estimated, but he treated me and my car with respect and gave instructions so my battery would hang on until it could be replaced. When he replaced the battery, he explained what he was doing and gave me tips on maintaining its life. Requesting and paying for service online was very easy.”

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Posted 2 years ago

“Don't waste your time. After ordering a battery and not getting any notification of delivery, I reached out and was informed that they couldn't find the battery for my car, but if I spent an additional $50 they had a "better battery". Classic upcharge scheme. Additionally the picture of the battery on their website (in my case) was not the one they promised to deliver. Terrible service and time wasted. I drove one mile to Advanced Auto Parts where they had the battery I wanted for a better price, in stock and installed it for free. Another example of a good idea ruined by poor execution.”

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Posted 2 years ago

“Excellent, professional service.”

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Posted 2 years ago

“Second time returning customer. Very satisfied. Thank you.”

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Posted 2 years ago

“Excellent fast service within 4 hours of ordering! The battery was replaced at my work location. Easy peasy. Why Why go to a shop with this convenient service available.”

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Posted 2 years ago

“The technician came to our house on time and checked our dead battery, confirmed that it needed to be replaced, checked the alternator and determined it was fine, installed the new battery and took away the old one. The technician was cordial and competent and quick. Problem solved.”

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Posted 2 years ago

“The installer was professional, quick, detailed and very personable. Really good job!”

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Posted 2 years ago

“My battery died last night, tried jumping it, no dice. Scheduled a replacement with 1-800-Battery, the process online was easy, the local agent called to make sure I placed the correct order for my vehicle, appointment was scheduled for between 9-11AM, Mike M. arrived, replaced the battery, was very professional, friendly and courteous and got me going within 15 minutes. I have no hesitation recommending 1-800-Battery from start to completion the process was amazing!”

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Posted 2 years ago

“Very efficient and prompt system - put in my request on-line and received a response within a few minutes. Just over an hour later, a technician had arrived to fit the battery. Very pleased with the service.”

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Posted 2 years ago

“The guy that came out was excellent! What a nice guy! However, haven’t received my warranty info yet. If you guys could do that it would have been a perfect experience”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,598 reviews