1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,598 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Response was quick, technician was friendly, and service was completed in a timely fashion. I will definitely use again when it's time to replace my car battery.”

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Posted 2 years ago

“Good work and fast and helpful”

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Posted 2 years ago

“I ordered a battery for delivery/installation on Thursday night for a 9am delivery/installation the following morning. I needed an AC Delco AGM battery for my 2018 BMW 530i x-Drive. I received the exact battery I ordered. My technician, a young man by the name of Chris, provided exemplary service from start to finish. I found Chris to be extremely prompt, knowledgeable, courteous and efficient. I would absolutely use this service again and highly recommend. A+++”

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Posted 2 years ago

“Ended up waiting an hour and a half after scheduled time. Was told verbally twice and through website that tech was going to be on time. Tech made another stop and then got lost after online verification of arrival time.”

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Posted 2 years ago

“Fast and efficient!”

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Posted 2 years ago

“Terrible customer service. I set up an appointment for a 10am-12pm window. At 11 I chatted with someone on their website to check in, since I couldn't view my order status myself because the forgot password link does not work. I was then told that a technician now wouldn't be able to come till after 3 and they were checking to see if they could find a different tech. At 2 I reached back out again to see if they had any luck and their response was "I'll reach out to the tech". I was under the impression they were already doing that. We then settled on them coming out after 5 pm. No call no show all night. We called the next morning and their response was they could not get ahold of the tech so they don't know when he will be out. Absolutely terrible communication. We canceled immediately. Very unprofessional company in my opinion. Would not recommend.”

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Posted 2 years ago

“The guy who installed it was very pleasant. Thanks.”

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Posted 2 years ago

“Brought the wrong battery. Had to come back hours later. Broke car computer system on install.”

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Posted 2 years ago

“Service was great and fast!”

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Posted 2 years ago

“very good concept saves valuable time they need to work on scheduling since they were two hours late”

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Posted 2 years ago

“Showed up in about an hour, had a new battery and was in my way. Fast and easy!”

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Posted 2 years ago

“All the service tec did was curse and use foul language as he installed battery the most unprofessional thing I have ever witnessed Would never use them again”

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Posted 2 years ago

“Little on the high price but it compensates with timely, covinient and professional staff.”

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Posted 2 years ago

“What a great experience we had. It's a quick easy process online, and we were fortunate enough to have our battery delivered and installed within a couple of hours of placing my order online. The gentleman that did our installation was very polite and had a great personality. He was done within a matter of minutes and did an outstanding job. Will definitely use them again if this ever happens to us again.”

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Posted 2 years ago

“I had a great experience. Claudio came at scheduled time and completed battery installation in a timely and efficient manner.”

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Posted 2 years ago

“Second time I’ve used this company. Great, quick service both times.”

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Posted 2 years ago

“Faster than expected, good service, saved my weekend plans!”

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Posted 2 years ago

“The technician who came was very good, I would give him 5 stars. 1-800 Battery.com was great up to the point where they realized that the battery had to be programmed for the car to start. They replaced the battery and gave me a jump so I could go to the dealer and get it programmed, but I kind of feel like I would have been better off just jumping my car before the battery was changed and driving it to a place that understood how to program the car after the battery was installed.”

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Posted 2 years ago

“Great service. Technical support awesome. Love 2 year warranty on battery. Fast and easy service.”

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Posted 2 years ago

“What a great service! The installer was quick, friendly and knowledgeable.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,598 reviews