1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,929 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is a great service to have! The installer was there within 60 minutes and quickly changed out my dead battery with a new one. What a life saver!”

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Posted 2 years ago

“New battery was installed on the same day that it was ordered.”

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Posted 2 years ago

“Great customer service! Fast installation.”

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Posted 2 years ago

“I was very impressed with how quickly I had a technician come to my house. He ascertained the condition of my battery and showed me it had to be replaced. Within 30 minutes I had a new battery. The whole process went very smoothly.”

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Posted 2 years ago

“Priced right, quick, convenient. I will do use this service from now on.”

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Posted 2 years ago

“Fernando did a great job!”

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Posted 2 years ago

“It was much more expensive than if I'd gone to the dealer or a garage, but great convenience and the service tech was outstanding! He had it installed in less than 30 minutes. The only downside was paying at least $200 more for the convenience.”

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Posted 2 years ago

“A very convenient service. The technician arrived when I was told he would with a replacement battery in hand. He was very friendly and got right to work. I think he was done in about 25 minutes and would have been done quicker but had some difficulty accessing the battery where it sat in the engine compartment. I would definitely recommend this service.”

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Posted 2 years ago

“Customer service has not refunded my $99 that they charged me for no service. They claim that my refund has already been refunded back to my credit card. That was in August that they took my $99, and still have not refunded my money.”

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Posted 2 years ago

“Customer service on line and in person were both very friendly and professional. The technician was able to help me move my care enough to get to the old battery and replace it quickly and efficently.”

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Posted 2 years ago

“TJ installed my batttery without a hitch . Was here before the estimated time . Great service , clean , professional . Will absolutely use again for any of my cars. Well cheaper than dealer or Battery stores .”

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Posted 2 years ago

“Transaction was very easy, technician arrived quickly and was very professional. Can't ask for more...”

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Posted 2 years ago

“First time using this company. Sheldon, the tech who delivered my car battery, was quick and efficient. he patiently answered my questions and had my car ready to go in no time. The new battery was almost identical the to Nissan battery. Have already recommended 1800Battery to friends and family. Will use it again for other battery needs.”

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Posted 2 years ago

“Waited for 4 hours no update. I called and waited for 45 minutes with no answer and chat service didn’t work either. You’re better off not dealing with them”

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Posted 2 years ago

“FIVE STARS for sure! Calling local places, I found there was no one able to come to my home to change my battery. I found 1-800-Battery.com and within 15 minutes had arrangements made. A nice young man came within my two hour time frame and took care of it. I'm very satisfied!”

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Posted 2 years ago

“Awful experience, wasted my Saturday afternoon waiting for technician to arrive. Called 4 times with each call the customer service agent said he was on his way. There was no communication whatsoever and when I called the last time to cancel the whole thing there was no apology. 1 800 battery you should be ashamed of yourself and I will be contacting the better business bureau”

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Posted 2 years ago

“What a great experience. I was surprised how quickly the battery was delivered and installed, same day less than 2 hours later. Technician was friendly and knowledgeable and worked quickly and efficiently. No need for me to do anything or have any special tools. And it was great that the technician took the dead battery away. Highly recommended.”

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Posted 2 years ago

“Showed up on time and got it installed and I'm back on the road.”

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Posted 2 years ago

“Actually, I am pretty disappointed with the service and the overall experience. The agent arrived 20 minutes after the assigned timeframe. He didn't have anything identifying him as a 1-800 employee - no hat, shirt, id, etc. No signage on his car either. My wife asked him for some id and he showed her his phone with the appointment time. He had a poor attitude with my wife's questions and frankly, he was rude to her. With the price I paid - over $300 for a car battery - I expected more. Sorry, I will not be a repeat customer and I will not be recommending you to anyone.”

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Posted 2 years ago

“Excellent service from start of scheduling to installation.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,929 reviews