1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,598 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Excellent service, the battery I ordered was delivered and installed within 2 hours after placing the order. The installer was amazing, he had no right hand and did the whole installation by himself (very friendly too)”

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Posted 2 years ago

“on time, efficient”

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Posted 2 years ago

“Super quick and professional”

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Posted 2 years ago

“Battery replacement went well. He was on time, courteous, and explained each step he was doing.”

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Posted 2 years ago

“The professional was very courteous and made sure everything was correctly installed.”

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Posted 2 years ago

“It was so actually easy. I went online, went thru all the steps and I was informed about each step of the way. I could actually see the driver in route just like door dash lol. Amir was so extremely friendly and switched out my battery with ease. The whole process was maybe 2 hours. That's quicker than any experience I had with AAA. I highly recommend them to everyone.”

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Posted 2 years ago

“Finding and scheduling 1-800-battery made dealing with a challenging situation so much easier. I admit to being dubious in researching but I'm so glad I made the appointment, so easy to deal with. Highly recommended.”

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Posted 2 years ago

“Great response time!”

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Posted 2 years ago

“I am still waiting for a $ 50 .00 credit. It has been over a week. Please advise”

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Posted 2 years ago

“I ordered a Die Hard Gold battery and got a FVP battery, the price of the Die Hard I ordered was about $40.00 more than the FVP battery I got. I called and complained and was told a claim will be filed. Never heard anything.”

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Posted 2 years ago

“I was able to receive my new battery, complete with installation, pretty close to the timeline as promised. The service tech. was a little unpleasant but he did perform his duties. I would still recommend this service to anyone in need of emergency battery service.”

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Posted 2 years ago

“The delivery and installation was quick and clean. The installer was knowledgeable and prompt. I am grateful for the service provided and feel it was worth the value.”

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Posted 2 years ago

“Fantastic service. The technician was at my house within just a few hours of my request. Got the job done and was a real life saver. Will definitely use again if needed.”

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Posted 2 years ago

“Amazing service! Technician was courteous and extremely knowledgeable. 1-800-Battery is my new "go to"!”

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Posted 2 years ago

“Overall, very pleasant experience. Customer service was great with getting my order situated and the technician that replaced my battery was awesome.”

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Posted 2 years ago

“The gentleman who came to install my new battery was very efficient and professional. He did an outstanding job!”

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Posted 2 years ago

“Excellent job by the technician who came to do the job.”

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Posted 2 years ago

“Everything was on time and as ordered.”

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Posted 2 years ago

“I placed an order for a car battery replacement and installation yesterday at my home. On their website I selected the 10 am to Noon time slot. 1800Battery called me before 10 am and asked to reschedule the appointment to 4 pm to 5 pm yesterday. I agreed. Unfortunately, no call and no show by 5:15 pm. I chatted with someone through their website and was told neither of their two mechanics could make it to my location. We rescheduled the appointment for this morning 9 am to 11 am. Again, no call and no show this morning. I chatted with someone on their website again and they asked if I wished to cancel the order. I asked if there was any charge to cancel and they assured me there would be no charge. They advised I would be refunded the full amount and should see it in 3 to 5 days. Will wait to see if the hold they placed on my credit card is processed as a transaction or if the hold will just fall off. Great idea for a business, sorry it didn't work for me!”

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Posted 2 years ago

“At first they were great, they were over 3 hours late for time slot which was fine since I was home, the technician was great changed battery, 2 weeks later it was bad, they charge 100.00 to come back to replace it and refund it if it’s a bad battery, it was a bad battery, and I’ve had to now call 3 x for refund and still have not received. That ruined what was a decent experience”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,598 reviews