1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.27

4.3 Rating 6,405 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our mechanic was a no show , they charged our credit card.. poor to no service.”

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Posted 4 years ago

“Waste of your time. Very bad communications and no follow up.”

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Posted 4 years ago

“My battery wasn’t actually changed (photo proof) and I got stuck again with a dead battery. I’ve been in the chat on the website for four hours with nobody responding.”

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Posted 4 years ago

“Searched by zip code, these guys came up. Placed the order, set the time, and received a confirmation/order number. No one showed. contacted them ad was told they cancelled the order because they don't service this area. No notification sent, no one called to tell me the news, when I responded tot he chat that this was not customer service, they ended the session, no response, no apology.”

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Posted 4 years ago

“Estimated time at checkout was 2 hours, I checked at the two hour mark and it was going to be another two or three hours. I’ve missed a half day at work because of this, I cancelled and got a tow to an auto parts store within an hour.”

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Posted 4 years ago

“This company is the worst business I’ve ever encountered. Their technician brought out the wrong battery for my Toyota Hybrid ( auxiliary battery) and the company could not provide the correct unit. I tried to cancel my order within 1 hour and they had already charged my credit card. After many attempts I was unable to get my money back. I would never use this company!”

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Posted 4 years ago

“Tried your website and requested an on line chat; responses were extremely slow (15 minutes + waiting) so tried calling; put on hold for 20+ minutes so left my # for a call back; never got a call; tried website again the next day and can’t get beyond putting in my location; I can’t do business with a company that I can’t contact or communicate with especially when I need quick attention re: a dead battery”

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Posted 4 years ago

“Seems like a shoestring operation. Had an appt for a Thurs at 12 noon, no show. Called the 800 number and they had to push it to 2-3, ok. No show. Called again, I can get a tech out to you tomorrow morning between 9-10. No show. Called again, I will find a tech to be out there this afternoon. Are you kidding me. Refund me immediately. What a joke!!!”

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Posted 4 years ago

“Gave eta of 9:30 am. No show or call. I chatted with customer service at 11:30 they said he would be there in 30-45 mins. Again no show or call. Finally arrived and installed battery at 3:00. I wasted the entire day waiting around. Should at least call or send email if not going to show up on time.”

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Posted 4 years ago

“Crooks. Bait and switch practices. Will never deal with again!”

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Posted 4 years ago

“Only gave a 1 because they don't have zero. Waited around for 6 1/2 hours. They said around 3 then 4 then the guy is on the way to calling only to find out the tech was not coming. Did not even have the dessency to call and tell me he was not coming.”

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Posted 4 years ago

“less than one star, bad service bait and switch tactic. I ordered a diehard new battery for a total of $300. to be delivered including installation. The installer brought a used battery which was useless. He didn't even have the right tools to work with, I had to lend him my tools to work with. after a lengthy argument they hat to take it back the junky battery. If you need a battery service call AAA”

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Posted 4 years ago

“Battery purchase price invoice says 117 . Huge mark up . I will not recommend”

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Posted 4 years ago

“One star or less! Ordered a diehard Brand new battery for $ 300 to install, what I received a used junky battery to replace my dead one. the installer didn't have the right tools to to do the job, he used my tools to unhook my dead battery. After a lengthy argument on the phone I declined their service and made them take back the junky old battery. lesson learnt, if you need battery service call AAA”

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Posted 4 years ago

“0 communication unless I reach out and ask for an update n why they are beyong their window of appointment. Spend $300+ and havent received an email or anything pertaining to my order. So far seems like a SCAM”

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Posted 4 years ago

“I consider the proposed service with your company to be fraud. The service was never comleted. The technician did not have a complete set of tools #2. He was never able to remove the old battery.#3. I was told he would test the system, battery, alternator, and starter. He said he did, but I don't see how when he didn't even have a tester. After he failed even remove the old battery, it became obviously the technician had no idea what he was doing and I became worried he would damage my car.”

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Posted 4 years ago

“Sold me a bad battery and refused to refund my money or bring me another battery....so I'm stuck with a dead diehard battery!”

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Posted 4 years ago

“Charged for full price of battery swap even though they only provided jumpstart service. Been calling all week for refund with no success. SCAM company! Never use this company.”

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Posted 4 years ago

“Show up late. Said my battery was good and to take it to the shop to have alternator replaced. Changed bill to 100$ for jumpstart service. But charged me $387 for battery and install that never happened. Still 2 weeks after and they still haven't refunded me the extra money. Total sham. Do yourself a favor and pick somewhere else.”

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Posted 4 years ago

“The service was horrible! I was provided a window between 10AM-2PM but no showed until 6pm. I missed a whole day of work. In addition, I paid for a $300.00 battery that was defective. I had to pay additional money to get my car towed to a local car repair who confirmed the battery was defective and replaced it and now my car is running with no issues. They refuse to issue me a refund for the defective battery. Hopefully noone experience the same issue. Time and money lost!”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,405 reviews