1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,396 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,396 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lack of communication. Called for service around 2:15pm, was told a wait time of 2 hrs 2 min. If not for me calling, texting and chatting on webpage to find out where the technician was, no one would've called me to let me know your service was running very late. I was given several excuses that seemed like lies - the tech was out bc of covid, the tech forgot a tool he needed and had to turn around to pick up, I was told carlos was the tech, then informed it was someone else...basically I was given the run around. Finally got battery changed out around 6:30ish. I probably wouldn't be as disappointed if there had been truthful communication on 1800battery's side - but the lack of communication is what really upset me more so than the later time quoted.”

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Posted 4 years ago

“Five Star service!!! Chase is excellent and very personable. He went above and beyond to even clean my battery post and applied a solution to prevent the return of the excessive corrosion. Five-star service!!!”

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Posted 4 years ago

“Excellent same day service. Something to note you will only get a text notification once your technician is actually on the way to you from picking up the battery. If you want to know a status update you can call the number and they will let you know. Very satisfied customer.”

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Posted 4 years ago

“Technician was unable to remove old battery after an hour of trying. My vehicle was inoperable afterwards and had to be towed. Once at the repair shop, I was in and out within an hour. 1-800-Battery still charged me $99 and I got nothing out of it. Beware.”

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Posted 4 years ago

“Terrible service! Never received my refund made several attempts to inquire my refund. Came out to replace my battery, and it wasn't the battery. The onsite service techs couldn't remove and directed me to call customer service. My vehicle was towed to a local car dealership. They ended up going to the dealership to retrieve the battery and did not put my old battery in, and never received my refund! Definition if a crook if you ask me:(”

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Posted 4 years ago

“Overpriced but same day service and technician was very polite”

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Posted 4 years ago

“The guy who showed up was nice, and did test my battery, but didn't do anything else. I paid over $275 for someone to come out check the voltage of the battery, tell me that's not the problem, and leave all while my car still doesn't start. He didn't even leave me the battery so that I could change it my damn self.”

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Posted 4 years ago

“The time slot I requested (and approved) was 1 pm - 3 PM. Arrival time was 4:45. I received no receipt, no card, no information about the battery installed (as in estimated life span). I did choose one on line, but there was not a plethora of information on line either. The only way I knew anyone was there was a car that started. That was good. Everything else was sketch. I don't have any proof he even installed the correct battery.”

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Posted 4 years ago

“Awesome service rate the tech that came here 5 out of 5!”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“I was very impressed with the delivery/install service. The mechanic was very professional, on time (early actually), communicative and very helpful. The service is reasonably priced and I highly recommend!”

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Posted 4 years ago

“It was nice having the battery installed at my home. No towing is required. The technician was friendly he had the needed tools and was a great help. The battery works great. After installation, I was able to make it to work. Thank you. Great service. I recommend them if you need a battery for your vehicle.”

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Posted 4 years ago

“EXCELLENT service. Lady who took my call was so pleasant, Mr. Molino the technician was very efficient and polite. Battery died this morning and I hardly feel inconvenienced at all. Im a satisfied customer!”

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Posted 4 years ago

“Good service,”

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Posted 4 years ago

“Was very pleased with the same-day service, came during the window and was finished very quickly. Kevin (I think that was his name) was professional.”

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Posted 4 years ago

“The service I was provided was quick, kind, and excellent!”

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Posted 4 years ago

“Amazing service. It was my first time using them and they were quick, courteous, and saved me a lot of stress. I will be using 1800Battery whenever I need a new battery from now on. Thank you! 5 stars!”

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Posted 4 years ago

“Great Service. The technician was incredible. Very nice. Will use again for sure”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Chase came out as promised and really knew what he was doing, gave me some tips to keep my battery in good shape and was done in 15 mins. LOVE THIS SERVICE!”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,396 reviews