1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,611 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Arrived within the given 2 hour window. I received text updates when the tech was in route and had arrived. Andrew was knowledgeable, efficient and had great customer service. He verified my battery was the problem, then replaced the battery and ensured it started. I'm very happy with the service, thank you!”

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Posted 3 years ago

“I was thankful that your mechanic could come to service my car the same day. I called late in the day and he showed up even though I thought he wouldn't. It was night time. He did all the work required, extra because my battery was in the wheel well. I never saw that before. He had the wrong battery replacement. I realize that can happen. He came back the next day and completed the job. Excellent work.”

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Posted 3 years ago

“The installer was quite professional and kind in manner.. I am well pleased.”

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Posted 3 years ago

“This was awesome! 7-8” of snow, and Joe got a battery, drove to my home and installed it quickly. My deepest gratitude!”

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Posted 3 years ago

“My tech wad amazing. I will definitely recommend to all my friends.”

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Posted 3 years ago

“Great same day service. Updates by text on arrival and live tracking of of installer”

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Posted 3 years ago

“This is a scam don't use this website. Purchased roadside assistance and no one showed up. Emailed support and have not heard back. I'm now disputing charges with my credit card company!”

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Posted 3 years ago

“The mechanic arrived in the one hour window that was presented. He took a little less than 20 minutes. The car runs beautifully. I actually got same day service.”

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Posted 3 years ago

“Se demoran demasiado tiempo en llegar. Pero el tecnico estuvo muy bien.”

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Posted 3 years ago

“Timely responsible and professional technician.”

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Posted 3 years ago

“Showed up on time and got the job done.”

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Posted 3 years ago

“Our technician was amazing. He not only tried to jump the car for us, but cranked it up onto a jack and checked underneath to see if he could help get the starter going. Turns out either our starter or alternator are toast, but he was so helpful and did more than he needed to. Really nice guy and super knowledgable.”

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Posted 3 years ago

“My rep. had no idea what they doing. I even got emails about another person's account and had my order canceled without my knowledge I AM NOT DEBORAH R”

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Posted 3 years ago

“Great service, price and right on time 5 stars”

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Posted 3 years ago

“It may seem a bit pricey to get a battery this way but it was a good experience and I am now ready without having to interrupt another person's day. On-time with their ETA and ready to roll. Thanks, 1-800 Battery.”

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Posted 3 years ago

“good service but job was delayed”

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Posted 3 years ago

“After reading all the reviews about this site i thought it was going to be a bad experience. But i had no other choice. Now i have to be honest, this worked out great for me. After a bad storm in the north east my battery was done for. I was going to have one delivered to my house and install it myself but didnt have the tools or time. I was lucky enough to not be stuck on the road somewhere. Now they did come LATE (about and hour and a half), but i knew they would because of how bad the storm was. They called 30mins before to tell me he was on his way. The guy came and was very nice and very quick. I think peoples experience depends on where you live. I would give 4 stars for being late but with the storm and the guy being so nice I will give 5. I would look for reviews in your area before ordering their service because it can clearly vary.”

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Posted 3 years ago

“Terrence was great! He was fast to respond and when arriving he was quick and efficient to do the work. Thank you!”

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Posted 3 years ago

“I was so relieved to find this service after my battery unexpectedly died and my usual mechanic was booked for over a week out. It was extremely easy to use, convenient, and the technician was friendly and efficient. Worth every penny.”

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Posted 3 years ago

“Paul was absolutely amazing! He knew it exactly what to do! He was very professional, and he was so fast. I will use this service again! Thank you!”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,611 reviews