“I had used you guys to upgrade my seat to a closer seat for my concert and it did not disappoint! I had an amazing time and I will be back again I'm sure”
“I’m happy because I got the tickets. The way they are distributed however is problematic. I had to get them, then accept them from a third party, then go back and accept them again. It’s more of a hassle than anything. Maybe try to make it more simple? I don’t get tickets often and the process was confusing and the Q&A as well as help was not helpful. I had to look up how to do it with AI rather than your own assistance program. But I got the tickets in the end, so again, I’m happy. Also, it was a ‘no phone’ event, and you keep asking me for photos, maybe incorporate that into your auto emails? I dunno, I’m still happy. Thanks.”
“My experience with Stub Hub in acquiring tickets for an event as well as paid parking for it was a smooth process. My only issue with the process would be to have an additional email sent after purchase with details about the venue about policies and or a link to check reviews about traffic and parking in the area along with best arrival times to avoid being late. I had a fantastic time attending the event but traffic and parking was definitely an issue at the venue.”
“Smooth same-day Metropolitan Opera ticket purchase. Went without a hitch. First time user. Got a great deal. Approached warily, was glad it all worked out. Encouraged to use StubHub again.”
“The tickets I found were affordable and fair, (considering we were last minute and it kept us from standing in the TKS line at Times Square.) I bought them as a gift for my daughter, and they were easily transferable, plus it all happened quickly! She had no problems with receiving the tickets I bought or entering Radio City Music Hall with them.”
