AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.61

4.6 Rating 33,052 Reviews

93 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Foarte ușor de trimis cererea de despăgubiri”

Helpful Report

(Ro-ux) - Posted 2 weeks ago

“I wish I did not have to use it. It does take time. The site is self explanitory and easy to manage.”

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(En-us-ux) - Posted 2 weeks ago

“Poor experience. Asking for information like boarding passes from a flight that was weeks ago. No one holds on to things like this and surely this information is stored electronically? Also, stating we can only claim out of pocket expenses for over 100 euros is absolutely absurd. We were promised food vouchers on arrival at the airport and received absolutely nothing, leaving myself to feed my family without any assistance. Why on earth should I be left out of pocket for this?”

Helpful Report

(En-ux) - Posted 3 weeks ago

Dear Nathan Gray, We are sorry to hear that your experience did not meet your expectations. In some cases, airlines require supporting documents, such as boarding passes, to verify a claim. While we understand that many passengers no longer keep paper copies after their trip, these documents are not always accessible to us or provided by the airline, which is why we may need to request them from our clients. Regarding reimbursement for out-of-pocket expenses, the requirements are determined by the applicable regulations and the airline's assessment process. We understand that having to cover meals for your family when the promised assistance was not provided is frustrating. According to our records, your case was closed at your request. If you have any further questions or would like us to review your situation again in the future, please do not hesitate to contact us. We appreciate your feedback, as it helps us improve our service. Warm regards, The AirAdvisor Team

Posted 1 week ago

“Il n'y a que par vous que l'on peut espérer une indemnisation. Cependant, il est impossible de joindre les documents dématérialisé car Ryanair les supprime rapidement. Si vous réussissez à nous faire obtenir une indemnisation, mes commentaires seront encore plus élogieux ! Bien cordialement Mme BEAUJEU”

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(Fr-ux) - Posted 3 weeks ago

“Wonderful. Guide me step by step. Easy to claim.”

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(En-ux) - Posted 3 weeks ago

“No the communications is missing between the air line and you”

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(En-ux) - Posted 3 weeks ago

Dear Valued Client, Thank you for taking the time to share your feedback. We are sorry to hear that you feel there has been a lack of communication regarding your claim, and we understand how important it is to stay informed throughout the process. After reviewing your case, we can confirm that your claim was successfully processed and submitted to the airline on **16.06.2026**. Since then, our team has been actively working on your behalf and maintaining communication with the airline to pursue your claim. At the moment, we are still awaiting the airline's official decision. Unfortunately, the time required to process a claim is determined by the airline, and in some cases, responses may take longer than expected. While we regularly follow up on outstanding claims, we cannot control the airline's response time. Please be assured that your claim remains active and has not been overlooked. Our team continues to monitor its progress, and as soon as we receive any meaningful update or a final response from the airline, we will contact you without delay. We appreciate your patience and understanding throughout this process and thank you for giving us the opportunity to assist you with your claim. Warm regards, The AirAdvisor Team

Posted 2 weeks ago

“CHIAREZZA E IMMEDIATEZZA”

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(It-ux) - Posted 3 weeks ago

“easy procedure of claim submition”

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(En-ux) - Posted 3 weeks ago

“Ótima uma mas valia”

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(Pt-ux) - Posted 3 weeks ago

“Szybko i sprawnie !”

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(Pl-ux) - Posted 3 weeks ago

“Nekem ez első alkalom, de teljesen átlátható, és érthető.”

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(Hu-ux) - Posted 3 weeks ago

“Tack så mycket”

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(Sv) - Posted 3 weeks ago

Kära Mohamed Ben Kridis, Tack så mycket för ditt meddelande. Vi uppskattar verkligen dina vänliga ord och din positiva feedback. Det betyder mycket för vårt team att veta att vår service levde upp till dina förväntningar. Vi strävar alltid efter att erbjuda bästa möjliga support och en smidig upplevelse för våra kunder, så vi värdesätter verkligen ditt erkännande. Om du någonsin behöver ytterligare hjälp eller har några frågor i framtiden, tveka inte att kontakta oss. Vi finns alltid här för att hjälpa och stödja dig. Vi ser fram emot att få hjälpa dig igen och hoppas att din nästa upplevelse blir lika positiv. Varma hälsningar, AirAdvisor-teamet

Posted 2 weeks ago

“Powerful and very useful”

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(Fr-ux) - Posted 3 weeks ago

“veloce e chiari le indicazioni per ottenere un rimborso , un po' lunga l'attesa ma poi il risultato è gratificante”

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(Fr-ux) - Posted 3 weeks ago

“Process was fairly easy. Would be beneficial to have space to include a summary of events.”

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(En-us-ux) - Posted 3 weeks ago

“This has been such a horrible experience I have waited over 8 months for my claim and my reimbursement amount doesn’t match what I am getting back and I had so much issues with the portal. This whole process has been shocking.”

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(En-ux) - Posted 3 weeks ago

Dear Sanjota Singh, Thank you for your feedback, and we are genuinely sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the overall duration of the process, the technical issues you experienced with the portal, and your concerns about the final reimbursement amount. We appreciate how disappointing this can feel, especially after a long waiting period. According to our records, your claim was submitted to the airline on 11.11.2025, and the payment was received on 11.06.2026. The timeline of the case was largely dependent on the airline’s processing procedures and response times. While we continuously follow up on all claims, the final processing speed is ultimately determined by the airline. Regarding the reimbursement amount, please note that compensation decisions are made by the airline based on the applicable regulations and the specific circumstances of the case. Once the funds are received, we transfer them to you without delay and in full accordance with the amount released by the airline. We also regret any inconvenience caused by the issues you encountered with the portal. We understand that technical difficulties can add unnecessary stress to an already lengthy process, and we are continuously working on improving our systems to prevent such situations in the future. We truly appreciate your patience throughout the handling of your case and regret that the experience was not as smooth as expected. If you have any further questions or would like a detailed breakdown of your payment, our support team will be happy to assist you further. Warm regards, The AirAdvisor Team

Posted 3 weeks ago

“Bardzo profesjonalne podejście”

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(Pl-ux) - Posted 3 weeks ago

“Helder pagina”

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(Pl-ux) - Posted 3 weeks ago

“não se pode confiar em voces, só querm dinheiro!!!!”

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(Pt-ux) - Posted 3 weeks ago

Prezado cliente, Agradecemos sua consulta sobre as taxas. Queremos garantir que não haja confusão em relação à nossa estrutura de preços. Para oferecer total transparência, disponibilizamos nossa tabela de preços em nosso site, no endereço https://airadvisor.com/en/pricelist. Essa página oferece informações detalhadas sobre nossos preços e está acessível a todos os clientes sem nenhum custo. Além disso, levamos a comunicação a sério e buscamos manter nossos clientes informados. Você pode encontrar informações sobre nossa comissão no perfil da sua reclamação. Adicionalmente, incluímos detalhes sobre a porcentagem da comissão e o valor final que você receberá nos e-mails que enviamos aos nossos clientes. Essas medidas são tomadas para garantir que você esteja bem informado sobre a estrutura de custos relacionada à sua reclamação. Prestamos nossos serviços sob a regra “No-Win-No-Fee” (sem ganho, sem honorários). Você não precisa pagar nada à AirAdvisor. Quando obtemos a indenização da companhia aérea, transferimos o valor para você, deduzindo nossa comissão. Nossa taxa de sucesso é de 30% do valor recebido na fase pré-judicial. Além disso, você pode consultar os preços no link a seguir: https://airadvisor.com/en/pricelist A AirAdvisor oferece a melhor relação custo-benefício do mercado, economizando para nossos clientes até 120 euros por família. Você pode encontrar informações sobre como a AirAdvisor se compara a outras empresas aqui: https://airadvisor.com/en/best-flight-delay-compensation-company Além disso, observe que a política de preços da AirAdvisor permanece inalterada desde 2019 e é a mais baixa entre todas as empresas do setor. Oferecemos total transparência. Nossos termos de serviço estão disponíveis em nosso site: https://airadvisor.com/en/terms. O cliente também pode encontrar mais informações aqui: https://airadvisor.com/en/about-us, que é de acesso livre. Nossa prioridade é oferecer um serviço transparente e eficiente a todos os nossos clientes, e estamos à disposição para esclarecer quaisquer dúvidas ou fornecer esclarecimentos adicionais que você possa precisar. Caso tenha mais perguntas ou precise de informações adicionais, sinta-se à vontade para entrar em contato com nossa equipe de atendimento ao cliente – info@airadvisor.com. Estamos comprometidos em oferecer a você o melhor serviço possível. Agradecemos sua compreensão. Atenciosamente, Equipe da AirAdvisor

Posted 3 weeks ago

“Fácil de utilizar”

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(Pt-ux) - Posted 3 weeks ago

AirAdvisor is rated 4.6 based on 33,052 reviews