AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.65

4.7 Rating 28,065 Reviews

94 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“El servicio es muy lento y los canales de comunicación para las personas mayores son muy difíciles, deberían tener un teléfono para poder abreviar todo el proceso y aclarar dudas,uno les escribe y se demoran tiempos en responder y no aclaran lo que uno les pregunta, es una lástima por qué podrían corregir todo muy fácil.”

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(Es) - Posted 6 days ago

Estimado cliente: Gracias por sus comentarios y por compartir sus inquietudes. Nos gustaría aclarar que su reclamación se presentó el 22/10/2025 y que la indemnización se pagó con éxito el 28/11/2025. Tenga en cuenta que el proceso de reclamación puede tardar hasta 5 meses en algunos casos, por lo que, en su situación, la resolución fue realmente muy rápida. Por el momento, no ofrecemos asistencia telefónica. Toda la comunicación se realiza por correo electrónico o chat, y nuestro objetivo es responder en un plazo de 24 horas. Preferimos la comunicación escrita para adaptarnos a su idioma nativo. Entendemos que esto puede parecer menos personal, pero garantiza que toda la información quede claramente registrada y se pueda consultar cuando sea necesario. Además, al comunicarnos por correo electrónico, podemos tomarnos el tiempo necesario para traducir y responder con precisión, proporcionándole la mejor asistencia posible. Gracias por su comprensión y cooperación. Atentamente, El equipo de AirAdvisor

Posted 2 days ago

“Muy bueno. En menos de 20 días el problema estuvo resuelto. Lo recomiendo, nunca lo hubiese logrado si lo hacía por mi cuenta”

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(Es) - Posted 6 days ago

“No tengo la suficiente experiencia.”

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(Es-ux) - Posted 6 days ago

“Se solucionó bastante rápido , lo único es bastante la comisión que cobran”

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(Es) - Posted 6 days ago

“Εύκολη και καλή κατανόηση των βηματων”

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(El-ux) - Posted 6 days ago

“Muy eficiente y rápida respuesta.”

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(Es) - Posted 6 days ago

“Ayudan a muchos usuarios de empresas óptima labor”

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(Es-ux) - Posted 6 days ago

“Very fast. Thank you”

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(En) - Posted 6 days ago

“Estoi en la espera de cobrar una endemnizacion por un bilete de vuelin que me que de en barcelona una mocheta y a teniși que comprar orei biete para volver a Ibiza dia sigente. Y a echo una reclamacion con la empresa Air Advisor esta compania a cobrado de vueling pero a mi no mea devuelto el dinero”

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(Es-ux) - Posted 6 days ago

Estimado Struț Vasile Florin: Nos gustaría informarle de que su compensación se ha abonado el 02.12.2025. De acuerdo con nuestros términos y condiciones, el pago debe realizarse en un plazo de 30 días tras la recepción del pago y la introducción de los datos bancarios correctos. Si tiene alguna pregunta o necesita ayuda, estaremos encantados de atenderle. Atentamente, El equipo de AirAdvisor

Posted 21 hours ago

“The overall workflow and user experience is good, but there are a few things that could be improved. I was asked to sign the claim before answering the questions about expenses, and since it was difficult to upload receipts from my phone — and I had already received a WhatsApp reminder halfway through — I assumed I’d be able to upload the receipts for out-of-pocket expenses later from my computer. Instead, the claim was submitted without my expenses included. I would have preferred to receive an email with a link to my claim right away, along with clear instructions on how and when to upload expense receipts. In the end, it turned out that I could upload the receipts at a later stage, so Air Advisor does support everything you need — but I think there’s still room to improve the workflow and communication. That said, the team has been very responsive and friendly throughout the process, and I always got the help I needed. Clearer instructions up front would simply save both sides some time.”

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(En-ux) - Posted 6 days ago

“Всё очень быстро и доступно.”

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(Ru-ux) - Posted 6 days ago

“Muy recomendable”

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(Es) - Posted 6 days ago

“Poso dos estrelles perquè tinc dubtes que no es resolen”

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(Es-ux) - Posted 1 week ago

Estimado Pol Ochando: Agradecemos sus comentarios y comprendemos su preocupación por la duración del proceso de reclamación. Por lo general, la duración media de los procedimientos de reclamación de nuestros servicios oscila entre 3 y 5 meses. Sin embargo, en su caso concreto, su reclamación no se envió a la aerolínea hasta el 27 de noviembre de 2025. Por lo tanto, le rogamos que tenga paciencia, ya que se sigue aplicando el plazo de tramitación estándar. Nos comprometemos a trabajar diligentemente en su nombre para resolver su reclamación lo antes posible. Si tiene más preguntas o necesita información actualizada sobre el progreso de su reclamación, no dude en ponerse en contacto con nuestro equipo de atención al cliente. Estamos aquí para ayudarle durante todo el proceso y garantizar que tenga una experiencia positiva con Airadvisor. Gracias por elegir Airadvisor. Esperamos resolver con éxito su reclamación. Atentamente, Atención al cliente de Airadvisor

Posted 3 days ago

“Nu m-am așteptat sa meargă așa de repede.Aveti o echipă extraordinară.Felicitări încă odată ptr ca Air Advisor chiar ajută oamenii cu adevărat.Multumesc frumos si chiar încurajez pe toti sa apeleze la echipa dumneavoastră de profesioniști.”

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(Ro) - Posted 1 week ago

“Muy eficiente y rápido en el trabajo que hacen la recomiendo ,son muy confiables”

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(Es-ux) - Posted 1 week ago

“I am waiting for the outcome of my claim with the assistance of the Air Advisor team. I have been told the process may take awhile. I have my fingers crossed!”

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(En-ux) - Posted 1 week ago

“I received numerous emails asking me to pay the fee associated with getting compensation from airlines, even though I had yet to receive it. The emails mentioned that if not paid, a collection agency would get involved, again forcing the immediate reply confirming that no compensation was received. It took a very long time to get this resolved.”

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(En) - Posted 1 week ago

“Outrageous that that have to devote an hour for minimal claims that are the result of your mistakes.”

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(En-us-ux) - Posted 1 week ago

Dear Mats-Olof Deland, Thank you very much for your feedback! We understand that filling out a form might sometimes feel a bit long, especially when you're already dealing with the stress of a disrupted flight. However, we'd like to take a moment to explain why our process is designed the way it is and how we aim to keep it as simple and efficient as possible for our clients. Our claim flow consists of only 10 steps, and the majority of these simply involve selecting the correct option from a list. This means there’s very little typing or complex information required. Most users are able to complete the entire process in just 5 to 7 minutes, and we believe this is a fair time investment considering that, once submitted, AirAdvisor takes care of the rest — no more paperwork or follow-ups for you. At the start, we only request the essential documents, such as a passport or ID, your flight ticket, or booking confirmation. These are required to validate your claim and initiate the process with the airline. In some cases, the airline may request additional documentation. When that happens, we reach out to you with clear instructions and do our best to assist and guide you through every step. We want to emphasize that we are here to help you save time, avoid frustration, and increase your chances of getting compensated. Many people give up or are denied when they go directly to the airline — that’s where we step in to fight for your rights. We’re sorry if the process felt long to you, but please know that everything we ask is with the goal of building the strongest possible case — and we’re proud to say that our clients have received compensation thanks to the process we've developed. Thank you again for sharing your thoughts — they help us grow and improve! Warm regards, The AirAdvisor Team

Posted 3 days ago

“Muy bueno y profesional en lo que hacen. Ya recibí una vez una indemnización a través de ellos.”

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(De-ux) - Posted 1 week ago

“Fue genial resolución muy rápido”

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(Es) - Posted 1 week ago

AirAdvisor is rated 4.7 based on 28,065 reviews