AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.57

4.6 Rating 24,510 Reviews

91 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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Polski

“Da e ok sa vedem in continuare”

Helpful Report

(Ro-ux) - Posted 5 days ago

“Köszönöm, hogy képviselik az utasok érdekeit, jelen esetben az enyémet is.”

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(Hu-ux) - Posted 5 days ago

“Buona e veloce”

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(It-ux) - Posted 5 days ago

“HO PROVATO A RICHIEDERE UN RISARCIMENTO CON AIRADVISOR SONO IN ATTESA DI UN RISCONTRO”

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(It-ux) - Posted 5 days ago

“Great customer service”

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(En-us-ux) - Posted 5 days ago

“I had a very bad experience as I had to wait almost 9 months before receiving my claim payment which was paid out by the airline within 2 weeks of the claim being made, further ti this the company took 50% fee as they claimed they had to take legal actions which I have still not received proof of abd the airline denied such claim. Also I had to chase the company for my payment and also had to settle for less than I should have received as the company was refusing to give the correct claim compensation as they were adamant that they didn't receive payment from the airline before they took their legal actions.”

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(En) - Posted 5 days ago

Dear Phyllis Williams, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations and would like to clarify the details of your case. According to our records, as the airline had not paid your claim within the allocated period of time, we initiated the process of legal action by assigning your case to our partner lawyers on 18.09.2025. At this stage, the case moved beyond the standard pre-claim process. The legal process typically follows two phases. The pre-court collection phase can take from a few days up to 10 weeks, during which our legal team attempts to reach a settlement with the airline without going to court. If this is unsuccessful, the case proceeds to the in-court phase, which may take between 6 to 10 months or longer depending on the circumstances and the airline’s response. Unfortunately, these timelines are outside of our direct control and depend on third parties. Regarding the timeline of your payment, the compensation was successfully received and transferred on 03.04.2026. While we understand that waiting for the outcome can be frustrating, especially in legal cases, delays are often due to the airline’s handling of the claim or the legal process itself. With respect to our fees, we operate under a “No-Win-No-Fee” model. This means you do not pay anything upfront, and we only charge a fee after successfully obtaining compensation. Our success fee is 30% for cases resolved at the pre-trial stage and 50% for cases that require legal action through courts or external lawyers. As your case required escalation to legal action, the applicable fee was 50%. We make our pricing fully transparent. Our price list is publicly available on our website, and details regarding the commission and final payout are also included in your claim profile and in the email communications sent throughout the process. We understand your concerns regarding communication and will take your feedback into account to improve clarity and responsiveness. If you require any additional documentation or clarification regarding your case, we encourage you to contact us directly. Kind regards, AirAdvisor Team

Posted 4 days ago

“Good experience”

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(En-ux) - Posted 5 days ago

“Un peu compliqé às remplir,pas de confrmation si tout était bien rempli.....”

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(Fr-ux) - Posted 6 days ago

“Excelente atención”

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(Es) - Posted 6 days ago

“demande confuse garnissage des formulaires pratiquement tous faux peu probables que nous reussissions et ce sera votre incomprehension qui profitera a tunis air”

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(Fr-ux) - Posted 6 days ago

Cher Daniele Delmas Ep Azan, Merci pour vos commentaires. Nous sommes désolés d'apprendre que vous avez trouvé les formulaires confus et que votre expérience n'a pas répondu à vos attentes. Nous comprenons que remplir un formulaire peut parfois sembler un peu long, surtout lorsque vous êtes déjà confronté au stress d’un vol perturbé. Cependant, nous aimerions prendre un moment pour vous expliquer pourquoi notre processus est conçu ainsi et comment nous nous efforçons de le rendre aussi simple et efficace que possible pour nos clients. Notre procédure de réclamation ne comporte que 10 étapes, et la plupart d’entre elles consistent simplement à sélectionner la bonne option dans une liste. Cela signifie qu'il y a très peu de saisie à effectuer et que les informations requises ne sont pas complexes. La plupart des utilisateurs parviennent à mener à bien l'ensemble du processus en seulement 5 à 7 minutes, et nous estimons que c'est un investissement en temps raisonnable étant donné qu'une fois la demande soumise, AirAdvisor s'occupe du reste — plus de paperasse ni de suivi à votre charge. Soyez assuré que nous travaillons activement sur votre dossier auprès de Tunisair. À ce stade, aucune autre action n'est requise de votre part. Notre équipe examine toutes les informations et gère les communications nécessaires avec la compagnie aérienne en votre nom. Nous comprenons vos inquiétudes quant aux chances de succès, mais veuillez noter que nous avons l'habitude de traiter avec des compagnies aériennes avec lesquelles il peut être difficile de négocier. Nous continuerons à faire valoir votre demande et vous tiendrons informé de toute évolution. Merci de votre patience et de votre compréhension. Cordialement, L'équipe AirAdvisor

Posted 22 hours ago

“Excellent”

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(Fr-ux) - Posted 6 days ago

“NOT SURE TO TELL MORE AT THE MOMENT”

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(En-ux) - Posted 6 days ago

“Excelente. En poco tiempo recuperaron el.dinero. Me asalta una pregunta. En un principio se iba a cobrar a Ita airways, lo pagado a ir france”

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(Es) - Posted 6 days ago

“Excelente. Solo tengo una consulta. En un inicio. También se me iba a solicitar que Ita airways devolviera los gasto del pasaje tomado por air france.”

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(Es) - Posted 6 days ago

“Foarte multumit”

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(Ro-ux) - Posted 6 days ago

“Dobrá spolupráce-”

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(Cz) - Posted 6 days ago

“Easy to use.”

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(En-us-ux) - Posted 6 days ago

“Εύκολη και γρήγορη εξυπηρέτηση!”

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(El-ux) - Posted 6 days ago

“Wasn’t expecting much from my flight delay and trip Advisor got me a refund. It was a smooth easy process.”

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(En-us-ux) - Posted 1 week ago

“Це потрібно тим хто хоче повернення свого”

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(Ua-ux) - Posted 1 week ago

AirAdvisor is rated 4.6 based on 24,510 reviews