Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,249 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't register in the app, it doesn't allow me to find my passcode, it's hard to choose the bus number I need...it throws me different ones... star 1. *”

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Posted 2 years ago

“I want to travel directly to and from Dublin Airport from Cork not to Dublin City centre. We were 30 mins late on the journey from Dublin Airport to Cork. The bus was 15 mins late departing Dublin Airport even though it arrived 5 mins before the departure time and was loaded and ready to go on time. It then stopped on the Quay in Dublin and only departed after 10 30pm which meant that the bus was 30 mins late arriving into Cork 4 hours fir this journey is not acceptable. The driver had a very bad attitude and was not helpful to the passengers. Altogether very unsatisfactory.”

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Posted 2 years ago

“No issues with coach to the airport. However I waited for over 45 minutes for a Leopardstown-bound coach on my return on evening of 29th and eventually gave up and took the first available which was the Killiney., from which my daughter eventually collected me”

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Posted 2 years ago

“The last time I went to travel on a coach, the bus driver told the passengers on arrival that the bus was full and he would only take ticketed passengers, I had not booked but did have a return ticket that was only 2 months old, I had kept in my wallet, but the paper quality was so pure it would not scan, he could read the dates on it but would not allow me on, the next bus was not for another hour as a result I had to get a taxi. Since Covid there has bee. A huge reduction the the service provided by Aircoach, the frequency is much less, and on the previous occasion the bus broke down on route to the airport on the motorway. Not impressed with your service at all!”

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Posted 2 years ago

“Once the bus arrived passengers had to put their luggage in the compartment under the bus needing to move other luggage to accommodate. No help from bus attendant. After 2 stops at the airport terminals had to switch to another bus reloading our luggage once again . The ride to Belfast was fine but I would use another bus line .”

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Posted 2 years ago

“No coach at 9.30 am from Dublin to Cork”

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Posted 2 years ago

“Travelled Wednesday August 3rd at 23.05 due to arrive in Dublin Airport at 3.35 and it was 4.00 before we arrived. Had a stop at Belfast International Airport for about 20 minutes then into Belfast City Centre where we had to change buses and wait around another 30 minutes only to then land in Dublin Airport 25 minutes late. The length of time spent stopped was too long and change of bus was also inconvenient. I travelled home again from Dublin Airport on Monday August 7th and booked the Goldliner bus to the europa bus station in Belfast where I then waited 20 minutes to board another goldliner bus to derry. Total travel time was 3 hours 25 minutes excluding the 20 mins stop and cost was 28 pounds for me and my daughter compared to 40 euro and a travel time of nearly 5 hours with your service. I book your service for my aunt all the time as she visits frequently and will continue to do so but just to give you the feedback of my experience when I travelled.”

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Posted 2 years ago

“The reason I give for the low rating is due to the chaos at Dublin airport. It is hard to find the correct stop and there never seems to be anyone around to ask. Apart from that, it's a great service to Belfast and I have no other complaints! Thanks”

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Posted 2 years ago

“Derry to Dublin trip takes too long. Half an hour is spent at each stop at Belfast.”

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Posted 2 years ago

“I was booked onto the 4pm bus from Cork to Dublin on Thursday 31st September, arriving to the stop 20 minutes before 4 as instructed. However despite a large queue of waiting passengers, no bus arrived as the time approached and then went past 4pm. Shortly after 4 an Aircoach pulled up full of passengers who had travelled from Dublin, but this was not our bus, with the driver expressing surprise that the bus to Dublin had not appeared yet. He rang the office and promised that a bus was 'around the corner' before driving off himself. We waited some more. Eventually a bus arrived at 4.15pm, but the time taken for loading and checking tickets meant that the bus did not depart until almost 4.30pm. At no point was any explanation given for the delay, or was an apology made. I understand delays happen, but this was at the beginning of what is described as an express route, and we arrived late into Dublin as a result. I would not be inclined to take the Aircoach to Dublin again given this experience.”

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Posted 2 years ago

“All passengers were asked to disembark from a nice new bus at trip start to board an older bus with worse seats, stifling heat, and exhaust fumes in cabin for 2 hour main trip.”

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Posted 2 years ago

“I've never travelled in such an uncomfortable coach.”

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Posted 2 years ago

“WiFi didn’t work The sockets for USB didn’t work Not premium, would have had same advice using Ulster bus for cheaper”

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Posted 2 years ago

“The previous airporter business had more trips and more flexibility if you missed a bus due to delayed flights”

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Posted 2 years ago

“Service was delayed by >20 minutes without any notification although mail address and phone number were provided during booking process. No excuse for delay.”

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Posted 2 years ago

“The worst booking system, I bought with the flexible purchase option to be able to change the ticket. I tried to change it at least 6 hours in advance and it was impossible, I had to buy another ticket.”

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Posted 2 years ago

“Smelly, dirty bus. Wifi did not work. But he did get us to our destination right on time.”

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Posted 2 years ago

“The drivers were not the best in my experience. At least half of them were very rude. Unfortunately, I don't have any other option for my route so I had to choose AirCoach but I think they need to behave much better to the customers.”

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Posted 2 years ago

“service frequency drastically cut, makes the service less than useful more often than not”

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Posted 2 years ago

“Experience at ter2 was awful - no system for passengers queuing. Passengers skipping others to get on, no clarify about numbers of seats available . The guys was lovely working there but had no system in place to manage crowds - route in question was the 700”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,249 reviews