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Aircoach Reviews

4.1 Rating 17,716 Reviews

78 %

of reviewers recommend Aircoach

Company Reviews

About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Aircoach 5 star review on 4th September 2023

Aircoach 5 star review on 4th September 2023

Aircoach 5 star review on 4th September 2023

Aircoach 5 star review on 15th August 2023

Aircoach 5 star review on 15th August 2023

Aircoach 5 star review on 10th July 2023

48

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The trip up was fine but the trip back was no so. I travelled from Dublin to Cork at midnight on Friday the 30th June/1st July. Around Goffs where there are 3 lanes, the driver was overtaking in the inside lane, even though there were no cars in the outside lane (he could have over taken there). The bus kept veering onto the hard shoulder (I was afraid he was falling asleep)”

Posted 10 months ago

“The service from Derry to Dublin Airport no longer goes directly there. It is via Belfast adding on extra time. Also, the temperature on the coach fell to an uncomfortable temperature after the stop at Aldegrove, despite asking the driver to increase the heat. My first time using this new service, and probably my last.”

Posted 10 months ago

“Since you changed the route a couple of years ago, It takes longer to fly from Dublin to Madrid than taking the aircoach from the airport to Bray.”

Posted 10 months ago

“From Belfast to Dublin a very noisy crowd were travelling two seats away from me shouting,swearing and playing excruciatingly loud 'music' the whole time. I didn't want to inform the driver in case they got violent. I am 68 and like quiet on such journeys. The driver must have heard this but did nothing. I heard other passengers near me complaining but nothing was done. Something needs to be done about anti-social passengers. I now live in Bulgaria and there is no such behaviour on coaches.”

Posted 10 months ago

“The Aircoach was late from the city center and it took us 4 hrs travel instead of 3 hours.Same last year when I travel from Dublin to Cork it took 4 hours”

Posted 10 months ago

“Our bus never showed up. We were told “it is stuck in traffic and will be here in a few minutes”. An hour later it was still not there. We were clearly lied to. The 1:45 bus arrived on time. We were told the bus was full and couldn’t get on. Miraculously the bus was not full. Maybe half. Then we were let on. After that it was smooth. Didn’t appreciate the lies.”

Posted 10 months ago

“The bus was late, roasting hot and we weren’t able to get seats together with our small children.”

Posted 10 months ago

“The return journey to Belfast International Airport was overcrowded, smelly and lacked air conditioning. It felt third world.”

Posted 10 months ago

“Bad because it was 1-4 am and the driver was with the music very loud not allowing the passengers to sleep. Also driving very fast and risky with rain. It arrived even earlier.”

Posted 10 months ago

“Was very hot at the back of the bus. Being tall I had no other option than to sit there as there’s not enough space between the seats in general. Even that space felt quite crammed next to the toilet. Overal uncomfortable journey.”

Posted 10 months ago

“Your refusal to allow bookings using a free-travel pass is not reasonable. Should us 66yr+ FT pass holders have to take a risk and wait for a bus only to risk being being informed at the bus stop that no seat is available ?? This forces us to pay to guarantee a seat - this is not reasonable and something decided upon by the company management. The lack of a frequent service on the 703 route is a regular matter of complaint amongst many fellow residents of Killiney and surrounding areas. The two hour frequency is not attractive. I was forced to use buslink due to Aircoach timetable, for my return trip - less costly & more frequent.. The earliest bus leaving Killiney is too late for the 06.XX departures also - can an earlier bus not be operated. The emailed barcode ticket is not scanned on bus and one has to disclose one's name for the driver - seems a silly situation ??? In summary: Costly at 14.00 euros No online booking possible for FT pass holders Lack of early service Two hour frequency not practical Kevin”

Posted 10 months ago

“The clack itself was not clean . There was zero help to load / unload luggage”

Posted 10 months ago

“Timetable needs updating. No allowance made for stops which took about 3 minutes per stop. The bus was late ( not your fault) and the extra time not allowed for stops meant I missed my connection. No accommodation booked in Galway. Luckily I was able to get a lift from a family member. This necessitated a round trip of 3 hours. I have already made a complaint. How do you not know this? What’s the point of a review if you ignore it?”

Posted 10 months ago

“Bus dirty.”

Posted 10 months ago

“10 mins late”

Posted 10 months ago

“Driver was not customer friendly but his driving was good.Had the air-conditioning on all the way to cork.lots of the passengers had to put their coats on it was to cold.againno consideration for his passengers.To be honest I used aircoach before had no problem but this time disappointed.”

Posted 10 months ago

“It arrived 28 minutes late to stop. Even if a person isn't in hurry (which I wasn't) there is no way to track if bus is on the way or not, so one could easily decide to take a cab rather than wait half an hour for a bus that was supposedly scheduled for a specific time.”

Posted 10 months ago

“Coach over 30 minutes late, no apology from driver. First time using air coach in years but 30 minutes is too long a delay.”

Posted 10 months ago

“Booked the 15.50 bus for today from Dublin airport to Belfast 5 weeks in advance for 10 people. We were in a queue waiting to board the bus and when our bus arrived, and after the passengers got off, the driver allowed us to put our bags on. So far so good. We stood and stood and stood not being allowed to board the bus. At 15.55 I asked the driver why he wasn’t letting us on the bus. He said that the guy who checks the tickets hadn’t arrived and that he was probably having his tea break. He said he checked the tickets with a scanner. Eventually he arrived in no hurry I might add. Along came another bus and he allowed people from that bus to get on our bus before us…no explanation! Then he started to check tickets without a scanner! This man (English accent) was abrasive and rude and made us feel that we were a nuisance. He was rude to 2 students in our party and also very rude to another man in the queue in front of us. Just awful. When we eventually got on the bus there was no Wi-Fi and no air conditioning AND we were 20 minutes late leaving. The bus driver never spoke a word to us the whole journey. We would have at least expected him to apologise for the late departure. It was not a good first impression of Ireland for 6 in our party. In fact it was extremely embarrassing.”

Posted 11 months ago

“I had bought a return ticket but couldn’t use it on my way back to the airport because the bus was fully booked for following two hours.”

Posted 11 months ago

Thank you for sharing your experience with us about Aircoach. We are sorry to hear that you couldn't use your return ticket when you were about to go to the airport. We appreciate you taking a moment to let us know about this issue. Can you please elaborate on what could have been done to make the situation better? We value customer feedback and want to make sure our customers have positive experiences when traveling with us.

Posted 11 months ago

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Aircoach is rated 4.1 based on 17,716 reviews