Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,249 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver was having a problem staying awake on the 2 am trip from Cork to z dublin airport”

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Posted 11 months ago

“We encountered a problem: we paid for a bus that never showed up. When we contacted the company to resolve the issue, there was no way to get it sorted. I sent them all the necessary information, including screenshots and proof that I had to take a different bus. After weeks of negotiation, dealing with terrible customer service, and being asked to provide excessive proof over something that cost only €20, I didn’t even receive a ticket in the end.”

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Posted 11 months ago

“Very poor and unreliable service. Bus did not arrive! The service 702 from Glasthule at 1.07 pm…… I cannot find words to express my disappointment and stress I was put under to catch the flight 3.30.”

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Posted 11 months ago

“I never saw the bus as it was at the stop at 7.43 am according to the Aircoach member of staff. The pick-up time on my ticket was for 7.55 am. I waited till 8.30 am. As no bus came I had to pay €90 for a taxi to get to the airport on time.”

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Posted 11 months ago

“Online booking isn't working. Its frankly too hard to get tickets, the 702 left while I was in the queue, no bus for another 60 mins....”

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Posted 11 months ago

“I will never use aircoach again , had booked and paid for 07.39 bus from Monkstown still waiting at 8.15 so had to get taxi costing €60 rang aircoach when I got to airport to be told yes that's correct that bus was cancelled i never received a text or e mail that it was cancelled, I contacted aircoach when i returned to ask if they would give me the cost of taxi but they refused, seemingly a lot of buses are cancelled without informing customer dreadfull service you could not trust aircoach to get you to airport on time, as a buisness they should be ashamed of themselves”

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Posted 11 months ago

“Bus did not show up. Were waiting even 30 minutes before departure time and were waiting 40 minutes after departure time until I realised that I am gonna miss my flight if not traveling with another bus company. Your customer support said that the bus arrived to the stop 8 minutes before departure time and that a deeper investigation needs to be done. Dealing with this and 1 hour to go until my flight departure, great job AIRCOACH.”

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Posted 11 months ago

“Nearly crash, this morning 3 Oct 24, was on 700 to Dublin airport around 5am at M1 the driver cut the lane and the right side of the coach hit the mirror of other coach( I think was the 782 ) crazy driver. 141D27 not sure is that correct I think it is. Nearly serious accident happen.”

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Posted 11 months ago

“Seriously disappointed. Booked a ticket in advance from Westmoreland Street to Dublin Airport, had a long haul flight to catch to New Zealand that night. As I waited at the Westmoreland Street Aircoach Bus Stop with all my bags, the bus drove right past me (and others waiting for the same bus) without stopping. Needless to say, this was fairly stressful. Had to book a taxi on the spot and pay a stupidly high amount due to it being rush hour and being stuck in traffic. Thankfully, I made it to the airport on time to check in, but I am extremely disappointed with Aircoach. Seeing my bus pass me by was the last thing I needed after saying goodbye to my friends for the next two years.”

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Posted 11 months ago

“My son left behind an earplugs empty case/charger. That was on the 16th of Sept. I submitted the lost property item the same day. The item was handed over to Aircoach on board and post on the Lost Property section. I've claimed the item 3 times ever since. Today is the 2nd of Oct, I have still not received any coherent answer. I keep receiving emails "No item matching your claim has been found". No phone number to contact, no case number to follow up on. Just very disappointing it appears nobody is monitoring the claims properly or at all. Here's the last of the 3 inquiries I submitted in case someone is to look into it: V01807/24. Thanks.”

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Posted 11 months ago

“Awful service to Dalkey now. Takes twice as long, is less reliable, and no longer stops anywhere near my home. I cannot use it anymore.”

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Posted 11 months ago

“Aircoach have cancelled a 01.50 route from the airport on Sunday 6th Oct and the next one is not until 03.50. Also the new timetables on Route 702 do not work well with flight times and recently arrived in to the airport to be told that the next two buses were also cancelled on the 702 route. Very poor.”

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Posted 11 months ago

“The worst! I got off transatlantic flight and the 6.40am coach was cancelled, I actually walked in great haste from T2 to T1 because it was so cold, not impressed”

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Posted 11 months ago

“Another no show at 3,45am on Monday 30 Sept for the 701 to airport Shockingly unreliable”

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Posted 11 months ago

“Coach left 5 mins early so we missed it by sitting in the park a minute away, and watched it pull away. Coaches are only every 30mins, rather than every 15-20mins as told to us when we bought our return ticket. Really hard to find information about timetable and stops on a badly designed website and app. I’d try another company next time.”

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Posted 11 months ago

“Belfast International to Derry Air coach 27/9/24 due 2010hrs was 1 hour late , no information from office !”

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Posted 11 months ago

“The 3.30 bus from leopardstown to the airport just didn’t happen, no email, nothing.”

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Posted 11 months ago

“2.24am still waiting for 2am bus freezing cold. All the other aircoach buses have come and gone. Refund please as had just missed 1.30 one by 3 mins.”

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Posted 11 months ago

“The bus didn’t stop at the RIU stop. 27/09 - 14:54. Totally unprofessional and disrespectful. The bus wasn’t even full”

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Posted 11 months ago

“This is a very terrible service. Initially its not my fault that Ryanair and your stupid algorithm system scheduled the right bus!!!!!”

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Posted 11 months ago

Aircoach is rated 4.0 based on 19,249 reviews