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Aircoach Reviews

4.2 Rating 17,679 Reviews

78 %

of reviewers recommend Aircoach

Company Reviews

About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Aircoach 5 star review on 4th September 2023

Aircoach 5 star review on 4th September 2023

Aircoach 5 star review on 4th September 2023

Aircoach 5 star review on 15th August 2023

Aircoach 5 star review on 15th August 2023

Aircoach 5 star review on 10th July 2023

48

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for opportunity of saying this. I came from airport to Talbot Hotel on Tuesday 4th July at 23.55 or so. Eastern European (?) driver. He called out each stop all right, but I really think you should have a microphone available to him. I'm from Dublin, but I really had to listen hard. I was afraid I'd miss my stop. A tourist could have great difficulty. A microphone! Everything else five stars. Thanks again, David”

Posted 10 months ago

“We took the 1.40 pm coach from Belfast to Dublin airport on Saturday July 4 2023. The coach arrived and we boarded and got our seats then the driver announced that this coach is not going to Dublin and another coach is coming and will take us to Dublin.So we got off the coach and retrieved our lugggage and waited in line again for the other coach. It arrived and the drivers of both coaches had a conference and in the end we got back on the original bus but with a new driver, the one from the second bus.This was not a good start to the journey, absolute chaos in fact. Once we got going the journey was ok and we got to the airport in good time.That is why we gave an acceptable rating for your feedback.However,you need to get your act together to avoid the scheduling problems we experienced.Also the bus stop area on Glengall st Belfast is awful, with customers lined up on a dingy sidewalk with no shelter from the elements and absolutely no help from the driver with loading of the luggage which was jammed with heavy suitcases.For these reasons we doubt that we would travel with Aircoach again.”

Posted 10 months ago

“Excellent service from Greystones but frequency of service is poor and last one from the airport to Greystones doesn’t meet any flights arriving after 19:30 so we can never use Aircoach to get home. It’s a great service to have and I hope they will operate later services from the airport soon. Anytime we are able to use it everything runs smoothly. A relaxing way to get to the airport. Well done.”

Posted 10 months ago

“Not on time and waited for nearly an hour”

Posted 10 months ago

“The buses are packed to the brim. They could do with more than one service especially for Dublin Airport.”

Posted 10 months ago

“no toilets on board”

Posted 10 months ago

“Frequency is not good enough, especially with the car park issues at Dublin Airport”

Posted 10 months ago

“Please get your Aircoach app back up & running. Stick to your schedule. I booked a 3.30pm slot yesterday which didn’t arrive so had to take 3.45pm… driver hadn’t a clue why the schedule was not running to schedule.”

Posted 10 months ago

“Bus was punctual. Seatbelts were broken so felt unsafe”

Posted 10 months ago

“Good value for money. Left and arrived on time. Coach on outward journey in poor condition coach on return journey was better. Air conditioning was on full blast making the coach very cold. No toilet facilities on coach. No help from driver to load or unload luggage.”

Posted 10 months ago

“Since when do you not go up to the top of Charlesland in Greystones, and why not? Seems ridiculous, logistically for anyone who's not going there and needs to connect further - there are areas beyond Charlesland in Greystones”

Posted 10 months ago

“The bus and the ride were fine. As we approached the bus with luggage in tow, the driver met us and grabbed our luggage, telling me we were late and seemed put out by our arrival. the email confirmation I received indicated 9:37 and when my wife and I boarded the bus, the clock on the bus indicated 9:33 so I don't understand his attitude....other than that it was ok”

Posted 10 months ago

“There was no sign on the location -near Samual bucket bridge -and didn't know if I was in the right spot. Bus was a bit late.”

Posted 10 months ago

“Very long way around when the tunnel is open”

Posted 10 months ago

“Good service. Website / booking is very clunky, needs improvement.”

Posted 10 months ago

“Problems with the change of trip”

Posted 10 months ago

“WiFi and plug adapter did not work on bus from Belfast International Airport to Derry. Also quite uncomfortable bus”

Posted 10 months ago

“The journey was very comfortable and smooth. My only criticism is, due to the extremely hot summer and leather seats in the bus there was a strong body odour of the seats. Nothing a quick wipe with a soapy cloth couldn't fix - please do it.”

Posted 10 months ago

“Although the coaches are in good conditions, and the trip is usually smooth, the Aircoach stop at the Airport is messy. The staff seems to improve their roles in selling tickets, organising coaches, and providing orientation to customers. I asked two members of the staff and one driver about where the bus to Belfast would park, and the three of them gave me different answers. People whose mother language is not English have even more difficulties here. Also, it seems as if they can’t come to terms with their own online buying system, as they always get confused with who bought their tickets online and who bought them in person. Finally, the sign posting is null: no indication of bays for each bus, neither arrival or departure times as in many other streets in Dublin. This has been ongoing for years and there is no indication that it’s going to change soon.”

Posted 10 months ago

“The service arrived on time but the bus driver was not friendly and not helpful”

Posted 10 months ago

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Aircoach is rated 4.2 based on 17,679 reviews