Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,351 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The telephone helpdesk staff were brilliant. The journey from the airport wasn't so great as the driver didn't say when a stop was nearing. if you're new to Dublin (any city in fact), you generally don't know where you're stop is to get off. We went right past our stop and then had a half an hour's walk to get back to where we should have been dropped. An electronic sign inside the bus might help with this. Return journey was fine.”

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Posted 3 years ago

“We were actually picked up by the coach before the one we'd booked because it was delayed by traffic. The lady driver was very nice and helpful getting everyone on board quickly and managing the heavy traffic efficiently.”

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Posted 3 years ago

Thank you so much for taking the time to leave us such a glowing review, Steven! We're so pleased you enjoyed your experience with us. We're also glad to hear you were accommodated by the kind lady driver; it's always a pleasure to hear good feedback about our drivers. We're grateful for your loyalty for returning to use Aircoach and hope to continue to provide you with quality service. Thank you!

Posted 3 years ago

“The coach arrived 15 minutes late at Dublin airport...not acceptable given that morning traffic was light. Other areas for improvement: Driver should announce the airport terminal on arrival - tourists assumed that teminal 1 was first, not terminal 2. Driver should help remove luggage - passengers had to go inside the luggage hold to remove their bags. Perhaps our driver was new, however, he seemed very inexperienced.”

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Posted 3 years ago

“on-time, comfortable”

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Posted 3 years ago

Thank you for giving Aircoach a 5 star rating! We are incredibly proud to deliver on-time, comfortable services to our customers and appreciate you taking the time to leave us such a wonderful review!

Posted 3 years ago

“A plus experience. would highly recommend”

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Posted 3 years ago

Thank you so much John for your 5 star rating of Aircoach! We're thrilled to hear that you had an A+ experience and would highly recommend us! Your kind words mean a lot to us.

Posted 3 years ago

“Coach on time. Driver courteous. Comfortable seating. Pleasant journey.”

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Posted 3 years ago

Thank you very much for the 5 star rating, Mary! We are thrilled to hear that you had an excellent experience on your journey with Aircoach. Coach on time. Driver courteous. Comfortable seating. Pleasant journey. We are so happy to have been able to surpass your expectations!

Posted 3 years ago

“Efficient, always on time”

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Posted 3 years ago

Thank you for your 5 star rating of Aircoach! We really appreciate your kind words and are glad to hear that our services have been efficient and on-time. We will continue to strive for top-notch service quality. Thanks again!

Posted 3 years ago

“Great travel”

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Posted 3 years ago

Thank you Dawid for your 5 star rating of Aircoach! We at Great Travel are grateful for your support and appreciation of our services. We hope to find you a great travel experience again soon!

Posted 3 years ago

“Thanks for being so convenient!”

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Posted 3 years ago

“We joined the Aircoach at Belfast International Airport which is so handy for us living in Antrim. The bus left on time and collected more passengers in Belfast before the non stop journey to Dublin Airport. We arrived well within time and the coach was comfortable with free wifi and charging points. The journey in reverse was every bit as good and we would recommend this service to others as it takes the stress out of getting to Dublin Airport and is very reasonably priced.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Aircoach, Margaret! We're so glad to hear that your journey and the reverse journey were both enjoyable and that the comfort of the coach and amenities such as the free wifi and charging points made the journey that much better. We appreciate your loyalty to the service, and hope to see you again soon!

Posted 3 years ago

“Left right on time strength to Dublin airport no problems buses clean nice friendly drivers all good thanks”

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Posted 3 years ago

Thank you, Richard, for your 5-star rating of Aircoach! We are pleased to hear that our buses were left right on time, had no problems, were clean, and our drivers were nice and friendly. We appreciate your kind words and are grateful for your support. Thank you!

Posted 3 years ago

“Rapide, simple et bon marché. Le chauffeur très sympathique nous a expliqué comment prendre nos billets et où descendre.”

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Posted 3 years ago

Merci beaucoup pour votre appréciation d'Aircoach et votre note de 5 étoiles. Nous sommes heureux que vos trajets avec nous aient été agréables. Nous sommes fiers de notre service rapide, simple et bon marché, et de notre chauffeur très sympathique qui vous a expliqué comment prendre et utiliser vos billets et où vous deviez descendre. Nous apprécions vraiment votre soutien et espérons que vous voyagerez à nouveau avec Aircoach.

Posted 3 years ago

“Late arrivals in the bus stop”

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Posted 3 years ago

“An excellent service, comfortable and punctual. A PITY that you do not accept age based SMART PASS (or do you, it doesn't appear on your online booking).”

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Posted 3 years ago

Thank you so much for your 5 star rating of Aircoach! We really appreciate your positive feedback regarding our excellent service, comfortable travel, and punctuality.We accept free travel on Killiney, Greystone and Leopardstown routes.

Posted 3 years ago

“easy way to get from airport to hotel”

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Posted 3 years ago

Thank you, Karen, for giving Aircoach a 5-star rating! We are thrilled that you found Aircoach to be an easy way to get from the airport to your hotel. We appreciate your feedback and are delighted that you enjoyed your experience with us!

Posted 3 years ago

“Timely, convenient Airport Coach . Probably best to book using their own site ... as booking via Ryanair is glitchy and the resulting ticket was self contradictory regarding dates times and validity”

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Posted 3 years ago

“The drivers were very polite and helpful. The seats were a little bit narrow and inner temperature was cold.”

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Posted 3 years ago

“Timely arrival, friendly service. Two small comments: - Perhaps put on the ticket that the driver will have your name on a list? As people were stressing to find their ticket on phone, or wasted paper to print. - A quick mention or list at the bus entrance of airlines at T1 and T2?”

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Posted 3 years ago

“Driver was 465mins late and all passengers were waiting.”

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Posted 3 years ago

Thank you so much for your feedback, Christie! We appreciate you taking the time to let us know about your experience with Aircoach. We are sorry for the delay with the driver arriving. We want to make sure our customers have a positive experience with us and we're sorry that yours didn't meet your expectations.

Posted 3 years ago

“The buses are always on time, which is great, but the seats are very uncomfortable for such a long travel (3h route of Cork / Dublin)”

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Posted 3 years ago

Aircoach is rated 4.0 based on 19,351 reviews