Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,250 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointing, I accidentally left my hat on the bus when I got off at Terminal 2. I called their office within about 2 hours of realising it was gone and it took 3 tries to get through, My call was diverted to a guy in the NI office as the Dublin office was closed for the bank holiday weekend. So I emailed as well. I then had to send a follow up email. I got a response eventually saying they were cataloging the lost items and they’d be in touch. About a week after losing the hat they came back to me saying it wasn’t found. It would appear some sad individual stole my hat. I got no apology from Aircoach. Poor service and I won’t be using them again as a result. Yes it was only a hat but what if it was a passport? If a dishonest person would steal a hat then they’d certainly steal a passport and based on my experience, Aircoach will do very little to assist. I gave two starts because I had used them before and they were fine but never again.”

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Posted 2 years ago

“Option to simply buy a one-way ticket with booking should be available. Now the combination of those two is a mess”

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Posted 2 years ago

“My booking for Sunday 13th November was scheduled to depart Dublin City Centre (O'Connell Street) at 07:45. However it didn't arrive until 08:30 and the bus when it arrived was almost full plus there was quite a large amount of people trying to get. Fortunately, the driver requested people who had pre-booked to show their hands. I managed to get a seat but found the whole episode daunting and not a good experience.”

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Posted 2 years ago

“We find a huge inconvenience in the fact that the Aircoach to Greystones stops at 8pm. We were used to having this service run on the hour every hour before Covid and find it a big loss that the service has been so reduced since Covid. We would ask you to please review this. Thank yiu”

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Posted 2 years ago

“Bus had a 20 minute delay and no live info was provided so I had no idea whether bus would actually come in the end or not”

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Posted 2 years ago

“Booked 8:37 return, I was there at 8.15, coach finally arrived 20 minutes late.”

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Posted 2 years ago

“When booking the bus it is unclear that a time will be assigned to you and you cannot change this. This is incredibly frustrating. I booked a return trip however decided to find a different way home as the time allocated to me was awkward and difficult to work around. I wish this was clearer when booking. Furthermore, the bus collecting us to bring us to the airport was over ten minutes late. While I understand these things are often inevitable, I feel like this would also be helped by allowing people to choose their own bus times. This added an element of stress to my journey, which would have been easily avoided if I could have simply selected an earlier bus time myself. Overall would not use or recommend service to anybody.”

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Posted 2 years ago

“Very poor service. The bus is always late and full”

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Posted 2 years ago

“The sockets on the bus didn't work and so I couldn't charge my phone and so I couldn't do work I had planned to do while on the bus. Also I found that the toilet on the bus was unusable for a woman. We don't have the option of standing while using the facilities and for us to sit down without catching the plague the toilet needs to be *thoroughly* cleaned after each service. Regards.”

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Posted 2 years ago

“nearly always late, and the drivers are usually very rude (especially the Dublin ones - the ones on the cork one have mostly been friendly and helpful !) If there was another option, I’d use that ! Also typical that the review questions are completely irrelevant !! Asking about deliveries lol 😂”

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Posted 2 years ago

“We traveled on a Friday night on the 700 service 2adults and a baby. We booked for 19:30. We arrived early but the bus at 7pm just didn’t show up. We came back for the 19:30 bus. It also didn’t show up! Even though several people had pre-booked like us! We got not explanation for the staff there and had to wait over an hour in the cold with a baby. Not impressed - especially since we paid €24. For the return journey took a taxi and it only cost €35. Not worth the hassle to use Air coach ever again.”

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Posted 2 years ago

“Could not sit together despite travelling with infants. Don't recommend this service, if you are a family.”

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Posted 2 years ago

“Absolute chaos at Glengall Street. Nothing the driver could do, he really did his best but left late and almost 3 fights.”

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Posted 2 years ago

“The radio was on for the whole journey , which made the experience irritating. This does not happen on the train.”

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Posted 2 years ago

“I bought a ticket for 3.00am The coach I've got was just at 3.45am Three coaches did not appear on the route. 25/11/2022”

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Posted 2 years ago

“The coach was late. The interior was very tired and shoddy - ripped upholstery etc.”

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Posted 2 years ago

“Was 35 minutes late”

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Posted 2 years ago

“The bus to the airport was 45 minutes late”

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Posted 2 years ago

“The bus driver was very abrupt and rushing people on to the bus. He was on a tight schedule so I can understand. The bus was very stuffy and warm and the air conditioning didn't work so it was hard to breathe”

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Posted 2 years ago

“Bus was late and nearly missed my flight”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,250 reviews