Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,351 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

Write Your review

Tell us how Aircoach made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t expect a refund but the lads at aircoach were sound enough to give to me. I appreciate it so much. Money is tight. I bought another ticket for a different time. I will be using this service again.”

Helpful Report

Posted 1 year ago

“Flaming horrible, you drove past me and didn't stop to pick me up! I was at the stop 10mins early and the bus came 15mins late.”

Helpful Report

Posted 1 year ago

“Comfortable coach. Timely and plenty of room. Couldn’t with few charging points”

Helpful Report

Posted 1 year ago

“A very reliable and comfortable service. Drivers (both ways) we’re very friendly and helpful. A very pleasant experience. Thank you.”

Helpful Report

Posted 1 year ago

“Good reply time and resolution was found easily, however it is not very clear on how to get a refund for FlexiBook tickets”

Helpful Report

Posted 1 year ago

“Excellent service; Wry quickly refunded my second ticket. The Aircoach itself is a great ride.”

Helpful Report

Posted 1 year ago

“I made a time error when booking my ticket. I rebooked for the correct time, and emailed the company to explain my mistake. I promptly received approval for a refund on my incorrect ticket. Our bus driver was friendly, and did a great job of navigating heavy traffic in tight spaces. The bus was spotlessly clean. An excellent experience from start to finish.”

Helpful Report

Posted 1 year ago

“I was told over the phone that I would get a refund for my journey as I had tried to reschedule online with my flexibook ticket but the website crashed. I called back 10 minutes later and was refused the refund.”

Helpful Report

Posted 1 year ago

“Lady driver works with a very happy mood and it made us the smile during the trip.”

Helpful Report

Posted 1 year ago

“Excellent always”

Helpful Report

Posted 1 year ago

“Everything was perfect, as always!”

Helpful Report

Posted 1 year ago

“I bought 4 tickets at the same time. I contacted customer service as one of our group had to travel earlier that the rest into the city centre and they would not let that one person travel on an earlier bus - all 4 had to travel together. Seems ridiculous.”

Helpful Report

Posted 1 year ago

“Their customer service is always very quick to reply and to solve any issues. Very satisfied”

Helpful Report

Posted 1 year ago

“notre chauffeur le 6 juin a 19h45 etait courtois, très agréable et conduite calme 1er essais avec Aircoach et totalement satisfait, je recommande”

Helpful Report

Posted 1 year ago

“After trying to book my seat the app took the money not once but twice and no seating .Now after providing evidence they still can’t locate the money .Not happy”

Helpful Report

Posted 1 year ago

“Excellent service, very efficient and friendly staff. Have recommended this service from Dublin to Cork to many friends”

Helpful Report

Posted 1 year ago

“Fantastic service, great way to travel to and from Belfast Airport. I use this service quite frequently and find it so relaxing and reliable. Drivers are always so friendly and helpful.”

Helpful Report

Posted 1 year ago

“Drive started on time, everything went smoothly, a bit stuck in Dublin traffic so we came a few minutes later than expected but all good, would recommend”

Helpful Report

Posted 1 year ago

“I had an issue with the ticket purchase, and they promptly refunded my money.”

Helpful Report

Posted 1 year ago

“A lovely experience from Dublin airport with the wonderful Joanna so warm and welcoming, an excellent driver a credit to your company. Many thanks Joanna and Aercoach”

Helpful Report

Posted 1 year ago

Aircoach is rated 4.0 based on 19,351 reviews