Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,142 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bus left on time, that was the best part of the journey, it was so cold on the bus most people didn't take their coats or hats off and there were young children including my own, I said to the driver at the end of the journey and got absolutely no response, no apology nor even an excuse, next time we will seek alternative means. 705x 07:10 19/12/24”

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Posted 6 months ago

“Booked a ticket online for the 702 from 3 arena arrived at 4:18pm for a 4:26pm bus.. I call air coach to find out where my bus is only to be told it arrived Early!! 4:07pm and I missed it because it was EARLY. First and last time using the service.”

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Posted 7 months ago

“Bring back airporter”

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Posted 7 months ago

“Aircoach need to have signs up about people turning off sound for games/insta etc when they’ve no headphones. Then perhaps I would have felt I could have assertively asked for the person beside me to turn the sound off on Instagram. They were scrolling for 3hrs!”

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Posted 7 months ago

“I booked my ticket with my young adult card (YAC) for 8pm bus from dublin to cork I don’t know if the bus driver is new or not which is shouldn’t matter but he should learn what is what. When I was getting on the bus he wanted to see my leap card and then he started to tell me you are not student, I tried to explain him I am young adult and he never listened. I tried to show him how it’s works which is it’s not my job. He just keep saying to me “you need to be student, it is not student card.” I was every time using Aircoach until now. I am not gonna use this company again because I don’t want to deal with any brainless driver… date is 12/12/2024”

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Posted 7 months ago

“I booked through RyanAir, however I was not allowed to board the coach because it was full, and since I didn't book directly with Aircoach, our purchased tickets didn't have priority. Eventually, we took a taxi and barely made our flight. Upon trying to get a refund from RyanAir for the aircoach booking, Aircoach support tells me to contact Ryanair, and Ryanair tells me to contact aircoach, and nobody can provide a solution. DO NOT BOOK AIRCOACH THROUGH RYANAIR!!!”

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Posted 7 months ago

“I bought the ticket 8:39pm yesterday, and I immediately noticed the mistake that I booked a wrong date, so I definitely reached you guys within 48hours to change my ticket time, but why you back to me I’m not?”

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Posted 7 months ago

“702 to Airport arrived 25mins late at Shankill stop. No live tracking - called the customer care number who claimed it was only 10 minutes late. This service was once reliable, it is now very undependable. First Bus UK is dreadful management company”

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Posted 7 months ago

“Due to an issue with AirCoach's system, I ended up purchasing two identical tickets, yet they refuse to issue a refund.”

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Posted 7 months ago

“Why can i not log in?? Where is the Forgot Password button?????”

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Posted 7 months ago

“As other people mentioned. On Saturday 7 th December the 2.10 bus from Belfast international was no show. I waited for the next one 4.10 , no show again. No information on the app. Total disgrace. I took a bus to Belfast and managed to catch an Ulster bus to Derry. Ulster bus is a much cheaper and better service. Shame they don’t run from the airport.”

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Posted 7 months ago

“As with the previous reviewer I too waited an hour for the 14.10 Aircoach from Belfast international airport to Derry but it didn’t show. There was no communication from the company and when I tried to track it just showed the route as normal. There were many people waiting and we all gave up after an hour. I then took a taxi to Antrim costing me £17 planning to get a train to Derry from there only to find that there were no trains running at all. My husband had to drive from Derry to Antrim to collect me. It was very cold and this was totally unacceptable as a service. We are now going through the process of obtaining a refund. I had booked extra flexi fare. Poor service Airbus - no one was able to get any information. you need address this issue.”

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Posted 7 months ago

“I was booked on the 2.10 coach from Belfast International Airport on Saturday 7 December which did not turn up. Air coach was impossible to contact and none of the passengers had been contacted by Aircoach with any informaton on what was happening. I and 3 other passengers booked a taxi to Derry. Now on aircoch website trying to work out how to get at the least a refund but doesnt seem to be possible online. Shocking service”

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Posted 7 months ago

“Bus 700 leaving Terminal 2 today Monday 9th December at 10:30 would not wait 1 minute for me to come down the scalator. He saw me and told me he wouldn’t wait Not nice.”

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Posted 7 months ago

“Autobus nie przygotowany do jazdy. Brak ogrzewania. To niedopuszczalne przy temperaturze na zewnątrz 8*C”

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Posted 7 months ago

“This morning at 5:50 am the driver of Aircoach bus drived a bus extreemly unsafely approaching Drumcondra from N1 side. He changed lanes as he was the only vehicle on the road. At one point he made me to drive on a opposite side as I couldn't continue to drive on my own. At the same time the opposite traffic was approaching. This was an extreeme situation that barely finished dramatically. Despite I used a horn he did the same two lights after and nearly hit my car from the passenger's side. This way of driving is unacceptable!!! The number plate is 142 - D - 15749. (C15)”

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Posted 7 months ago

“Booker 4:43 bus to Airport from city centre, was informed by a different driver that it would be delayed or had already left. I’m still waiting here. It wasn’t clear what arrangements were and I’m late for my flight now.”

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Posted 7 months ago

“We are standing at the Belfast international bus stop, an aircoach stopped here at 22:12, and my elderly mother put her hand out as the sign in front said Belfast/derry. The driver stopped and shouted to ask where are we going, and when we answered “Belfast” rudely shouted “read the sign” and shut the door in our faces. The whole bus stop was appalled. Not how we’d like to welcome visitors to Northern Ireland. Very disappointed as I regularly use aircoach”

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Posted 7 months ago

“Such a rude driver on the 2pm bus Dublin to cork”

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Posted 7 months ago

“Had booked a trip from Dublin City Center to the airport, and learned 10 min before the departure time that this service had been cancelled, without notice from Air Coach (I just saw that my bus had suddenly disappeared on the "track my coach" page). I had to wait in the cold for another 45 min (the next bus was 15 min late from the expected schedule), and had to negotiate with the bus driver to onboard as that bus was almost full and my ticket was for the previous bus (that never came). Absolutely disastrous and unreliable service.”

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Posted 7 months ago

Aircoach is rated 4.0 based on 19,142 reviews