Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,141 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgusting lack of care or empathy for a disabled passenger left stranded when the bus left earlier than advertised time . Refusal to refund the ticket paid for .”

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Posted 6 months ago

“i didn’t get a refund that i was promised”

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Posted 6 months ago

“Can’t wait to try the new service being planned that is like the old Airporter service - there is a market and this lot haven’t a clue”

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Posted 6 months ago

“We left Dublin Airport and the driver didn’t even have the decency to wait until passengers had seated. Furthermore, we were with a toddler who fell down the aisle, as the coach driver left the airport erratically. We’ve been using Aircoach for years, but this was an extremely disappointing experience. You need to train your drivers about health and safety.”

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Posted 6 months ago

“The bus did not arrive. I nearly missed my flight as I had to wait on the cold winter for an hour without any comment. I am very dissatisfied”

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Posted 6 months ago

“I paid the flexi plus fare and cannot get a refund online. Please help”

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Posted 6 months ago

“Cork Lower Glanmire Road, near Leisureplex to Dublin Airport, Terminal 1 (Zone 2) 1 Adult, 27/12/2024, Single this is my current time to move from Cork to Dublin Airport ”

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Posted 6 months ago

“On the evening of the 27th at 00:30 I took the Aircoach from Shankil. The driver was totally rude, even though I had my tickets in hand he didn't want to take us to the airport. During the journey the driver drove slowly and at all times braked the bus abruptly, making the journey totally uncomfortable. I hope the company reads this comment and talks to the employee about what happened, because it was an unpleasant journey.”

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Posted 6 months ago

“Bus never arrived!”

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Posted 6 months ago

“Bus booked for 11am, message sent to us 10:15 saying bus was cancelled”

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Posted 6 months ago

“Please do not leave any item on the bus and need the help of Aircoach to locate it. The Belfast staff member was quite rude during my initial telephone call the following morning, making absolutely no effort to help find my item. Even though the item was only left in the bus, late the previous evening and the bus went straight to the Belfast Depot, he advised that he wouldn’t be making contact with the driver or help ID the coach. Advised to contact a 3rd party company based in Dublin. On speaking to this 3rd party company directly, they did not have a great opinion of how Aircoach deal with lost property either so ultimately my valuable item is lost. I did speak to a member of Aircoach staff in Dublin (Stewart, so he told me) and he was to make inquiries and ring me back. I’m still waiting! I appreciate I left the item on the bus (my responsibility to take them) however, the customer service thereafter was awful.”

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Posted 6 months ago

“The 15:30 service to Belfast from Dublin airport on the 22/12/2024 left before the set time.”

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Posted 6 months ago

“I bought a Flexi ticket but can't see how to change the time!”

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Posted 6 months ago

“We entered aircoach, bus 704x from Cork to Dublin Airport on 20/12/2024 ,my boy left his Samsung tablet on the seat of the bus,and immediately go to the desk at the airport and was told ,they could not find it,its so sad,my boy is seriously down now.”

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Posted 6 months ago

“Terrible service got overcharged by almost 70% on a return trip when contacted customer service straight away like it said to on my receipt The reply I eventually got was that I should have approached the driver instead that they can’t do anything about it even with proof of the journey.”

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Posted 6 months ago

“The driver ignored me at the stop. I was standing at the stop and he didn't stop because I didn't wave. It was the 19/12 at cherrywood business stop and I was waiting the 700 at 5,30 in the morning and there was only me. Fortunately there was a red traffic light ahead and I run to catch him. First thing he said with was "you have to put your hand out", like he was giving me a free ride or doing me a favour. Very bad manners. So I let him notice that if there a stop he need to stop if he see someone there. Not very professional.”

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Posted 6 months ago

“Guy at Dublin Airport gave wrong number for the bus. He refuses to admit responsibility. The lady with him isn't my help either. I'm waiting ages now. He could grow a pair and apologise.”

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Posted 6 months ago

“I scanned the timetable code at the coach stop Belfast international and it says valid until March 2024! It’s December and freezing !!!!!”

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Posted 6 months ago

“I bought a flexi ticket from Dublin Airport to Cork on 19th December (Today). The luggage took so long to come through, that I missed my Bus. When it was obvious that I wouldn‘t make my connection I tried to rebook on a later bus. Unfortunatly it is not obvious on your Website where to do this. I still haven’t found how to do it. So I have lost my ticket money and will not be booking with your company again.”

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Posted 6 months ago

“DO NOT USE on your way to the Dublin airport - you’ll miss your flight! We booked the tickets online for Aircoach 701, the driver knew we were waiting at the bus stop, he saw us but drove by. The helpline was friendly and helpful but VERY slow. I do not yet know if the tickets will be refunded. We then took a taxi - money well invested.”

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Posted 6 months ago

Aircoach is rated 4.0 based on 19,141 reviews