Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,258 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got the coach at 3a m. I printed ticket but it wouldn’t scan as other tickets also. This delayed departure for a few minutes. It was very busy at that time in morning, nearly every stop someone was waiting. The driver was perhaps under pressure, he was frustrated with people not having the correct ticket on their phone. Some passengers were very upset as they had flights to catch. One girl eventually did have correct ticket but the driver told her she had to get off as the bus was full. For the second time she was in tears. Perhaps these travellers could be reassured that another bus will follow soon.”

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Posted 3 years ago

“Coach ride fine and driver friendly. 4 out of 5 for them. The app is total pudding, useless. You do not even get an email that includes your ticket number. So when I activated my ticket the timer (in app) kept spinning bit didn't activate. Fortunately, the driver was understanding but he did say I should have a ticket number. But the thing is for some inexplicable reason the receipt does not include it. The app gets 1 star and I'm being generous. Also in app there is a place to contact customer service, I gave all details Really it was a waste of time and nobody bothered to contact me. So driver and trip 4/5, the app 1 star and non existent customer service gets Zero.”

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Posted 3 years ago

“Coach was ok but driver was not to friendly it was cold on the coach didn’t put on the heat.”

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Posted 3 years ago

“The coach was freezing cold the driver had no conversation with any passengers the air conditioning was freezing cold all the way down”

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Posted 3 years ago

“Directions say to show up 10 min early, not sure why as no one is at the stop measuring when you get there. Price seemed like a good value. Pick up was 20 min late but arrival was only off by 10 or so. You get what you pay for”

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Posted 3 years ago

“30 mins late”

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Posted 3 years ago

“The coach journey was quick and good value. We were however expecting a bus at 10 pm which did not arrive and no information. We got the bus at 11 pm which was the last bus and if we had missed it we would have had to wait until the morning”

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Posted 3 years ago

“buses departecery 2h on such a busy route and are overbooked, this is ridiculous. drivers sometimes very unfriendly and not helpful. buses clean and conformable.”

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Posted 3 years ago

“The coach is efficient and at a good price point. leg room however is tight, although this is expected on public transport it appears that there is enough demand for an additional coach at peak times which would make travelling alot more comfortable.”

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Posted 3 years ago

“The new bus stop in Cork is difficult and problematic for customers in terms of driving there and being picked up.”

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Posted 3 years ago

“The air coach was 20-25 minutes late and when it arrived many passengers assumed it was the next one that was due. We spent 10 minutes at the stop while the bus driver explained to these passengers that they were booked on the bus due shortly. This was replicated at the next stop. You should bring in a tracker for the buses on your website. Very frustrating to keep standing and waiting for a bus to arrive especially with the delays in Dublin airport at the moment people can’t afford to be delayed for so long in getting there. I would advise people to leave plenty of time when booking the air coach to allow for it being late to stops.”

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Posted 3 years ago

“Aircoach was too late. Seats too narrow and old....”

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Posted 3 years ago

“Only problem not well signed from Dublin airport”

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Posted 3 years ago

“The driver did not stop at my destination and I had to walk an extra 20 minutes back with all my luggage to where I needed to stop.”

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Posted 3 years ago

“It isn't easy to find the right directions and destinations from the airport to our B&B as a foreigner. Transport by taxi was also needed after the final busstop for the last 12 km, afterwards we could get closer to it.”

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Posted 3 years ago

“Quite pricey if you travel as a family. 2 adults + 2 children cost us €30 - for that price we could have used a taxi... :-/ Also we left something on the (last) bus, reported it almost immediately - no reply whatsoever. Well... No the best experience I must admit.”

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Posted 3 years ago

“The driver was awful and delayed us”

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Posted 3 years ago

“The interior of the bus was run down. The TV with the stops wasn't working. The driver was brusque, basically shouting at people,"where you want to go?". He shouted each stop as it approached which isn't a great system for tourists etc. He wasn't very good at giving advice about onward travel. Anyway you should fix the tv and the buttons to ask for a stop. Shouting is dickensian.”

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Posted 3 years ago

“Service from Sandyford to the airport took 1.5hrs. Lots of people getting on without having their qr codes or the correct tickets. Overall took a lot longer than expected.”

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Posted 3 years ago

“Both times from and to Dublin airport Aircoach came late, today it was an old, dirty bus without usb charging, probably also without wifi I havent tried bc I could not charge my phone....”

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Posted 3 years ago

Aircoach is rated 4.0 based on 19,258 reviews