“My Husband and I were shopping at out local Aldi successfully once a week during the recent crisis. My Husband is over 70 and we found the system in place adequate and reassuring and we were able to shop within and hour. However that has all changed as we turned up to shop and were told that it was one person per trolley as per government guidelines. Nowhere on the government website does it state that you have to shop alone. We now shop elsewhere as do other couples we know. I have emailed Aldi and placed this review as I was surprised to see a review from a shopper from Walkden stating that she and her Husband shopped together. Its bad enough for older people in the current situation but this system makes you feel like a second rate person. I doubt that they would turn away a family with children.”
“Aldi don’t let key workers go In first were every other superstore dose Like lidl, Tesco, iceland, this Is very bad All key workers should stop going to aldi Name n shame aldi in pandemic time”
“If I could give no stars I would......ordered 7 items, including pre-ordered item....got the pre-ordered item still waiting for the 6 “in stock” items.
Spent an hour on phone trying to find out where things stood, was told they waiting for courier, felt customer agent wanted to move on ASAP
3-10 working days delivery window.......couriers and Aldi are both 7 day a week operations so by definition the delivery should be here within 10 days.
No doubt I’ll have to waste more time next week trying to get through, absolutely shambolic!”
“My Husband and I went to the walkden store today,its only the second time we have been out since lockdown, I would like to say a big thank you to all the staff from security to shop floor for the way you handled things,as pensioners we were very grateful and it was a pleasure to do a nice shop after not being able to go out for a while,thanks again to you all.”
“Food parcel ordered April 24th with quoted delivery of 2/3 days. Now May 6th and no parcel.
Only contact is via Hermes who can't say when or where it will be delivered.
Never again Aldi”
“Re my last review I'd left the wrong rating button checked but to be fair to Aldi, from a value perspective I feel they have been good until now. What worries me is the two examples I quoted could be an indication of that value starting to erode.”
“The previous review gave five stars for a bad review. That is very odd indeed. However, you learn by visiting this company and buying their stock. Then you know how wise it is to buy elsewhere.”
““Belmont Oaties” used to have a perfect combination of flavour and a crunchy texture but now the replacement “Crumbly Oaties” have neither of these qualities, and frankly taste bland.
The “Village Bakery Fruit Loaf” has had its fruit and fresh peel content reduced to the point where what was once something especially enjoyable is now boring, just like ordinary bread with a few currants thrown in.
Starting with these two products will this be an Aldi trend, reducing quality and charging the same price?”
“No communication when my delivery got cancelled and still no reply to my email they still have my money and now they are getting my item returned to them complete joke will never use Aldi again after this word of wise do not order online with these jokers you will not get your money back”
“Ordered garden planters from Aldi ...did not wish to shop in store as I usually would do due to situation at present....my planters were delivered free & in good time ....will definitely use this way of buying from Aldi again”
“I spoke to a lovely girl called Andrea. I queried the price of a planter. I had it wrong but she was do pleasant and did not make me feel like an idiot. Very professional and personable.”
“Received my rattan garden furniture today.. was a bit fiddly to put together definitely needs two people.. Looks lovely, comfortable and worth the money..”
“We purchased the national geographic telescope before the lockdown. We have had time now during the lockdown to star gaze. A really fantastic telescope. Unbelievable price!! We saw the moon craters and venus tonight. Thank You”
