ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,336 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it”

Helpful Report

Hello, Thank you for your order! Please let us know if we can be of further assistance to you. Thank you, ALEKO

“Great tech department - solved my problems without a hitch! Very pleased with the hot tub and the service!”

Helpful Report

Hello, Thank you for your order! Please let us know if we can be of further assistance to you. Thank you, ALEKO

“Thank you Sadie for going above and beyond. Our experience with Aleko’s customer service has been outstanding. The staff we spoke with were both friendly and professional. The quality of the RV awning replacement fabric we bought is great. We will definitely be shopping with Aleko again.”

Helpful Report

“We had a great experience buying with ALEKA. They are very customer friendly and helpful. I would recommend them. I give 4 stars only because there is always room for improvement.”

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“Do not buy ANYTHING from this company. Parts missing, customer service terrible. I now have one half of a patio bar set. Will have charge removed from credit card. BEWARE!”

Helpful Report

Hello, I am sorry to hear you had a negative experience. Please let me know if there is something I can do to make your experience a more positive one. Thank you, ALEKO

“I purchased an arm and it never worked from day one. I was promised replacement and it never came.”

Helpful Report

Hello, I am sorry you had a frustrating experience. I have reviewed your order and the replacement part was shipped out to you. Considering this would you be amendable to revising your review? Please let me know if I can help make a more positive experience for you. Thank you, ALEKO

“Ahmad was great. Thank you for your help”

Helpful Report

Thank you for your feedback! We are pleased you had a positive experience. Please let us know if we can be of further assistance. Thank you, ALEKO

“It has not been delt with I’m still waiting for 4 bolts no one has even contacted me. Every time I call they say they will take care of it. 3 months now and still waiting.”

Helpful Report

Hello, I am sorry for the experience not being very positive. I was able to review your order and see the parts needed were shipped to you. Considering this information would you be willing to revise your review to reflect that? Please let me know if I can further assist you. Thank you, ALEKO

“Ahmad was great. Product looks amazing online. Can’t wait to receive it and see it in person.”

Helpful Report

Thank you for your feedback! We are pleased you were satisfied with your experience. Please let us know if we can be of further assistance. Thank you, ALEKO

“rickisha did a great job she is a gem”

Helpful Report

“Thank you so much to Elena. Shehelped me find everything & exactly what i need. I appreciate it very much!!”

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“Aleko customer serves has been very helpful. Thank you so much The girls are amazing and had a big smile when I walked in to there store.”

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“Thanks to the motivated highly trained Aaliaya Cooper she walked me through the trouble shooting steps and we were able to find out what was wrong with my gate opener. Great job Aaliaya and thanks for your assistance.”

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“DO NOT BUY ALEKO PRODUCTS. Terrible customer service. NO Tech support. They offered to read me the manual after I pointed out it has contradictory information in it. After waiting on hold for over an hour the rep hung up on me when I asked to speak to a supervisor. JUNK PRODUCT, NO SUPPORT, DO NOT BUY.”

Helpful Report

I do apologize greatly that you have experience this service with Aleko. Please let me know what we can do to better assist you in receiving a positive experience. Thank you.

“I am very pleased with Rickisha's s service at Aleko. She did every possible to ensure my issue was resolved promptly.”

Helpful Report

“I ordered a mailbox and it came damaged. I tried to figure out how to return the item, but couldn't find it on the site. I called the Customer Service Number 3 times and left a message over the course of a week. No one ever called me back. I finally emailed and got a response. Sent a picture of the damaged item. We went back and forth on the pictures they needed. I have to pay the shipping to send back the damaged item or else won't provide refund. Order on Amazon or someplace that will provide responsive customer service and take back damaged items at their cost.”

Helpful Report

Thank you for your feedback. I do apologize greatly that you have experience this service with Aleko. Please let me know what we can do to better assist you in receiving a positive experience. Thank you.

“elena and michale was very helpful and friendly, knowledgable. highly recommened”

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“sale was good elena is great at her job very happy to deal with her and love your prices....(10x20 canopy)”

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“Great customer service rickisha”

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“We had a good experience with Elena ay customer service... we defenitely come back again”

Helpful Report

ALEKO is rated 3.9 based on 3,336 reviews